About the role

Product Manager shaping Manulife’s Canadian disability and group benefits portfolio. Leading cross-functional initiatives, product enhancements, business cases, and portfolio performance management.

Responsibilities

Support the ongoing management of the disability portfolio by monitoring product performance, customer and market needs, operational issues, risks, and emerging opportunities
Translate portfolio priorities into roadmaps, business requirements, recommendations, and implementation plans
Manage assigned product initiatives from discovery and scoping through implementation
Coordinate timelines, dependencies, risks, decisions, and stakeholder communications
Coordinate cross-functional development and implementation of product, service, process, and experience improvements
Develop evidence-based assessments and business cases using customer, market, financial, operational, and claims insights
Build relationships across the organization to identify partnership opportunities and achieve shared goals
Lead special projects supporting the Product and Platform organization
Partner with Member and Sponsor digital teams to optimize purchasing journeys and marketing collateral
Collaborate across Business Units to align distribution strategies with Group Benefits practices, sponsor expectations, and Canada segment goals
Serve as the first point of contact for product questions and support sales/distribution with product inquiries

5+ years of project management experience working with cross-functional teams to lead initiatives from scoping to execution
University degree preferably in business or health
Strong communication and relationship management skills
Ability to clearly convey business priorities and project status
Ability to translate complex products into clear, compelling value propositions
High level of self-motivation and keen sense of ownership and delivery of project deliverables
Experience in consulting or a start-up environment preferred
Ability to navigate ambiguity and solve problems creatively in a highly matrixed and regulated environment preferred
Understanding of disability insurance products or the group benefits space more broadly preferred
Willingness to travel as required preferred

Flexible work environment
Learning and career growth support
Well-being and inclusion support
Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension and global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance