Senior Product Manager launching 0 - to - 1 insurance and asset - ownership products at Jerry.ai, an AI - powered advisor for physical assets. Driving products from concept through product - market fit and scale.
About the role
- Product Owner owning roadmaps and backlogs for Trail Appliances’ business systems. Driving process improvement, delivery, and adoption for a leading Western Canadian appliance retailer.
Responsibilities
- Develop and maintain a clear product roadmap balancing immediate operational needs with long-term transformation goals
- Align roadmap priorities to business strategy, KPIs, risk, and dependency considerations
- Identify gaps across processes, data, controls, usability, and automation
- Evaluate customer and employee friction points and propose scalable improvements
- Challenge stakeholders to rethink and improve processes instead of replicating legacy approaches
- Own and prioritize the product backlog based on business value, urgency, and effort
- Translate business needs into requirements, process maps, user stories, acceptance criteria, UI/UX expectations, and measurable outcomes
- Partner with Project Managers, Developers, Solution Architects, D365 Admins, and Data teams
- Facilitate workshops, backlog refinement sessions, demos, and decision forums
- Ensure alignment across business and technical stakeholders
- Participate in system testing and lead/support UAT
- Validate delivered solutions against requirements before release
- Coordinate release readiness, including training, documentation, and adoption activities
- Measure outcomes against defined KPIs
- Ensure delivered solutions drive real business improvements
- Support post-launch optimization and continuous improvement
- Work with senior leadership, business leaders, SMEs, frontline teams, Product Owners, IT, data, analytics, finance, HR, and external partners/vendors
- Work standard business hours with occasional release or critical-event support; minimal travel may include visits to stores, distribution centres, or business sites
Requirements
- 5+ years in product ownership, business analysis, enterprise systems, or digital transformation
- Proven ability to prioritize competing demands and connect technology to business outcomes
- Strong business analysis skills, including process mapping, requirement definition, user stories, acceptance criteria, and benefit measurement
- Excellent stakeholder engagement skills with the ability to influence and challenge effectively
- Experience with testing, UAT, and validating delivered solutions
- Strong communication skills, able to translate between business and technical teams
- Comfortable working with data and KPIs to drive decisions and measure success
- Solid understanding of UI/UX principles in business systems
- Experience with Microsoft Dynamics 365, Power Platform, or similar enterprise systems (bonus)
- Background in retail, supply chain, logistics, finance, customer service, or sales enablement (bonus)
- Familiarity with Agile delivery practices and backlog management tools (bonus)
- Experience with process mapping, journey mapping, wireframing, or prototyping (bonus)
- Exposure to change management, training, adoption, and post-launch performance tracking (bonus)
Benefits
- Competitive salary + extended health benefits
- Generous employee appliance discounts
- Opportunities for career growth and development
- Collaborative, team-oriented culture with events and volunteer programs
- Opportunity to impact a trusted Canadian brand at scale
Job title
Job type
Experience level
Salary
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Degree requirement
No Education Requirement
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