Senior Systems Engineer operating Windows, Linux, VMware, and Azure infrastructure. Improving reliability and security for Aviso’s Canadian wealth management and investment services.
About the role
- Business Systems Analyst role at Manulife bridging business goals and technology solutions across integrated environments. Collaborating with multiple teams to deliver high-quality outcomes.
Responsibilities
- Lead business and systems analysis for medium to large initiatives across multiple applications, systems, and integrations
- Elicit, analyze, and document business, functional, and technical requirements with clarity, completeness, and traceability
- Translate business objectives into user stories and technical stories with well-defined acceptance criteria
- Conduct impact analysis to assess downstream effects across systems, data flows, and integrations
- Document process flows, business rules, data requirements, and high-level system behaviors
- Participate in Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives
- Partner with Product Owners to refine and prioritize the backlog to support incremental delivery
- Collaborate with developers and testers throughout the sprint lifecycle to clarify requirements and support successful implementation
- Support demos, functional testing, and user acceptance testing (UAT)
- Act as a liaison between business stakeholders, Product, and technology teams
- Facilitate discussions to uncover needs, resolve ambiguity, and align on desired outcomes
- Collaborate with architects and engineers to ensure solutions align with design standards and technical direction
- Support UAT activities, defect triage, and validation of results
- Assist with analyzing production issues by identifying root causes and recommending solutions
- Identify opportunities to improve systems, processes, and ways of working
Requirements
- Extensive experience as a Business Systems Analyst, Technical Business Analyst, or in a similar role
- Proven experience working within large, integrated technology environments
- Strong understanding of Agile delivery practices and collaborative team models
- Ability to analyze complex problems, manage competing priorities, and communicate effectively with both technical and non-technical stakeholders
- Strong organizational, analytical, and problem-solving skills
Benefits
- health, dental, mental health, vision, short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Staff AI engineer building production agent systems for 1Password’s sales and marketing teams. Creating secure, permission - aware intelligence, content, and deal - support workflows.
Senior Genesys engineer managing routing, IVR, and omnichannel integrations for Forward Financing, a fintech lender. Optimizing customer and agent contact - center experiences across voice, SMS, and email.
HR systems analyst optimizing Workday HCM and HRIS operations for Sun Life, a global financial security and health company. Supporting data integrity, compliance, enhancements, and stakeholder training.
HR technology analyst optimizing Talent Acquisition and Mobility systems for Symbiotic Digital, an IT consulting and recruitment company. Gathering requirements, supporting implementations, troubleshooting HRIS, managing projects, and delivering HR analytics.
Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
Transactional Revenue Intelligence & Systems Analyst building dashboards, decision systems, and campaigns for Koronet’s global marketplace platform. Turning customer data into scalable growth and product insights.
Senior Combat Systems Engineer supporting naval and military systems, cybersecurity, and ship design projects at BMT. Leading assessments, technical investigations, assurance reviews, and mentoring engineering teams.
Senior Systems Designer creating complex gameplay, economy, and progression systems for Blackbird Interactive's Unreal 5 sci - fi action game. Bridging design, art, and code while developing player - facing features and developer tools.
VP leading quality engineering, DevOps, and release management for Bankjoy’s digital banking platform. Building automation - first practices, release gates, and reliable infrastructure for regulated financial institutions.