Senior Compliance Consultant guiding Manulife’s Canadian insurance businesses through regulatory risk and oversight. Leading compliance programs, monitoring, analytics, and cross-functional initiatives.
Responsibilities
Develop, implement, and maintain compliance programs, policies, procedures, and oversight activities
Interpret legislation, regulations, industry rules, guidelines, regulatory expectations, and emerging risks
Translate regulatory requirements into clear, practical guidance for business partners and compliance colleagues
Serve as a subject matter expert and escalation point for complex compliance matters
Lead or coordinate compliance initiatives, regulatory change implementation, compliance reviews, control testing, and oversight activities
Use AI-enabled tools, data analytics, reporting insights, automation, and process improvement to enhance compliance oversight, monitoring, and reporting
Partner with Compliance, business partners, Legal, Internal Audit, and other oversight partners
Influence business, project, and compliance outcomes through expertise and stakeholder engagement
Represent Compliance on business, cross-segment, global, and regulatory initiatives and forums
Assess compliance risks and evaluate the effectiveness of compliance-related controls and procedures
Recommend mitigation, remediation, and control enhancement strategies, including escalation where appropriate
Mentor, coach, share knowledge, deliver training, and support continuous improvement
Develop and deliver targeted compliance training and awareness programs
Prepare and deliver compliance reporting, metrics, and analysis
Support audits, regulatory examinations, investigations, and other oversight reviews
Requirements
7+ years of progressive compliance experience in the financial services industry, preferably in insurance
University degree
Advanced knowledge of insurance products, distribution channels, operations, associated regulatory requirements, industry practices, and compliance risks
Demonstrated professional judgment, integrity, and adherence to high ethical standards
Experience using data, analytics, reporting tools, and AI-enabled solutions for compliance monitoring, oversight, risk assessment, and process improvement
For positions based in Quebec, proficiency in both English and French is required
Strong analytical, investigative, interpretive, problem-solving, and critical-thinking skills
Excellent verbal, written, and presentation skills
Strong interpersonal and relationship-management skills
Strong organizational, prioritization, and time-management skills
Ability to work independently with sound judgment and accountability
Strong project management skills
Strong coaching, mentoring, and facilitation skills
Ability to use data-driven insights, analytics, and AI-enabled tools
Ability to collaborate across Compliance teams and first and second line partners
Ability to influence business decisions and drive outcomes through expertise and stakeholder engagement
Ability to lead complex initiatives and drive change without direct authority
Enterprise mindset
Benefits
Flexible work environment
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability insurance
Long-term disability insurance
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays
Vacation days
Personal days
Sick days
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance
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