Bilingual Functional Rehabilitation Specialist creating goal-oriented rehabilitation plans and guiding clients through challenges at Manulife's Canadian Disability and Group Life team.
Responsibilities
Develop, monitor, and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members.
Develop positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e. case managers, mental health specialists, disability specialists) to drive cases to a successful return to work or job resolution ready.
Vendor and budget management: ensuring the most effective and efficient treatments are available to our plan members.
Action daily administrative tasks which include responding to emails and telephone calls in a timely manner.
Demonstrate resiliency, emotional intelligence and compassion when listening and communicating with plan members, including delivering difficult messages.
Requirements
A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program
Preference will be given to those candidates with Health Sciences related education and direct experience in a rehabilitation setting
Sound knowledge of Rehabilitation Industry Standards, disability insurance and medical terminology, and Disability and Rehabilitation management best practices.
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Excellent written and oral communication skills, with attention to detail and accuracy.
Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines.
Comfortable and skilled in handling both incoming and outgoing calls.
Excellent organizational and prioritization skills are critical for handling diverse tasks.
A valid driver’s license as you may be required to travel to various locations.
Benefits
health insurance
dental insurance
mental health benefits
vision insurance
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy benefits
wellness benefits
employee/family assistance plans
retirement savings plans
generous paid time off program including holidays, vacation, personal, and sick days
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