Business Systems Analyst focusing on optimizing systems for Finance and Supply Chain. Collaborating with teams to improve data workflows and reporting strategies.
Responsibilities
Serve as the internal subject matter expert for Xero, Unleashed, and Salesforce
Partner with business teams to ensure effective and consistent use of system functionality
Identify and implement opportunities to better utilize existing features and tools
Support system configuration, enhancements, and ongoing optimization initiatives
Work cross-functionally with Finance, Supply Chain, and Commercial teams to understand business needs
Translate business requirements into system solutions or process improvements
Provide guidance and training to users to drive adoption and best practices
Develop a strong understanding of how systems support supply chain operations
Identify gaps, inefficiencies, or data issues impacting supply chain performance
Collaborate with stakeholders to improve system workflows and data accuracy
Support the development of a scalable reporting strategy using Microsoft BI
Build and maintain reports and dashboards by connecting BI tools to core system data sources
Ensure consistency, accuracy, and accessibility of key business data
Collaborate with outsourced IT support partners to resolve business-critical technical issues in a timely and effective manner
Support employee onboarding and offboarding processes by ensuring proper setup, access provisioning, and secure deactivation of systems and accounts
Requirements
Bachelor’s degree in business, Information Systems, Supply Chain, Finance, or a related field
3-5 years of experience working with business systems in roles spanning systems support, business analysis, or operations
Experience partnering with cross-functional teams such as Finance, Supply Chain, and Commercial
Demonstrated hands-on experience improving systems, processes, or data workflows in a business environment, with the ability to act as a system owner or super-user
Strong understanding of how business processes map to system workflows (finance, inventory, CRM)
Experience with Power BI (or similar tools) to build reports, dashboards, and visualizations
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