Compliance & Reporting Engineer building configurable reporting forms and workflows for Mark43’s public-safety software. Supporting customer deployments across jurisdictions and translating compliance needs into scalable solutions.
Responsibilities
Build and configure reporting forms satisfying state-specific compliance requirements
Help customers deploy Mark43 in new jurisdictions
Partner with Customer Success, Solutions Engineering, Product, and Engineering teams to understand reporting needs and translate them into scalable technical solutions
Develop configurable forms and reporting workflows that reduce customization while meeting diverse customer requirements
Work with customers to troubleshoot reporting and compliance challenges
Identify opportunities to improve the product
Establish engineering standards, processes, and best practices for a new team
Write and maintain JavaScript, JSON, and related scripts for form configuration and automation
Improve internal documentation and tooling for scalable compliance reporting
Requirements
Applicants must be authorized to work for any employer in the country in which the role is being hired
Mark43 is unable to sponsor or take over sponsorship of an employment visa
Professional experience working in the public safety technology space
Experience building or configuring forms, workflows, or reporting solutions
Experience with Forms.io is strongly preferred
Experience with scripting and configuration technologies such as JavaScript, JSON, or similar languages
Strong problem-solving skills and ability to translate customer requirements into technical solutions
Experience collaborating across Engineering, Product, Customer Success, and other cross-functional teams
Excellent communication skills and ability to work directly with customers when needed
Customer-focused approach
Comfort with ambiguity and building new processes
Collaborative, humble, and willing to learn
Ownership mindset
Ability to work in one of Mark43's approved hiring locations: Canada, the UK, or one of the listed U.S. states
Employees must use company electronic information resources appropriately, follow security policies, protect company resources, and report security incidents and violations
Benefits
Fully remote work within Mark43's approved hiring states
Hybrid work environment available for employees who prefer it, with offices in New York, Boston, and Manchester, UK
Reasonable accommodations for persons with disabilities
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