Technological expert in software integration and optimization of ERP solutions for the agricultural market. Guiding clients through implementation and ensuring smooth user experiences.
Responsibilities
Analyze needs and prepare projects
Guide clients in preparing and structuring the data required for projects
Analyze and rigorously document clients’ business processes to identify actual needs
Translate client requirements into clear specifications for the development team
Implement software solutions
Actively participate in project meetings
Prepare and configure software solutions and client environments for seamless deployment
Support clients at every stage of the implementation process
Perform functional testing and validate deliverable compliance
Participate in on-site go-lives when required
Assess end-user needs and create tailored training plans (guides, procedures, short training videos, etc.)
Provide training remotely or on-site to ensure optimal use of the solutions
Provide technical support to customers
Diagnose and resolve software issues
Document incidents and solutions
Execute system and application tests related to software developments and contribute to continuous product improvement
Participate in exploratory meetings with prospects
Analyze preliminary technical needs
Deliver demonstrations adapted to the client context
Contribute to estimating implementation effort for proposals
Requirements
DEC (college diploma) or Bachelor’s degree in Computer Science, Software Engineering, Accounting, or Business Administration
Other combinations of education and experience may be considered
3 years of relevant experience in a similar role
Comfortable communicating in English
Knowledge of English is required to communicate with anglophone clients
Knowledge of the agricultural market and farm management
Strong written and verbal communication skills
Solid understanding of accounting concepts and an analytical mindset
Comfortable with digital tools and a strong interest in technology solutions
Proficiency with Microsoft Office 365 (an asset)
Experience with ERP software (an asset)
Benefits
Flexibility: Work–life balance is a priority
A non-standard schedule: Option to work your 36 hours over 4 days or 4.5 days, including remote work
Environment: A people-oriented, family-like workplace focused on performance and innovation
Benefits: Competitive employee benefits
Thoughtful future: Employer-sponsored retirement plan (RRSP/DPSP) available from your start, with employer contribution up to 2%
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