Sales Representative growing Chit Chats Express’s shipping business for Canadian entrepreneurs. Identifying logistics B2B prospects, presenting solutions, and converting opportunities into active clients.
About the role
- Logistics Coordinator managing inventory accuracy and domestic transportation for Silk & Snow, an affordable-luxury sleep-products company. Coordinating carriers, 3PLs, shipments, and network optimization.
Responsibilities
- Deliver weekly inventory reconciliation across all distribution centres and resolve discrepancies, shipment variances, damages, and claims
- Plan, schedule, and execute FTL and LTL shipments between manufacturers, distribution centres, and 3PL facilities
- Coordinate transportation schedules with carriers, warehouses, and internal stakeholders
- Track shipments, communicate delays, and resolve transportation issues
- Optimize truckload utilization and shipment consolidation to reduce freight costs
- Maintain carrier and logistics-provider relationships, monitor performance, and ensure SLAs are met
- Source, onboard, and manage carrier partners
- Process inventory transfers between 3PLs, 4PLs, and distribution centres
- Maintain transportation, inventory, and shipment data across ERP, WMS, and other operational systems
- Collaborate with Merchandising, Demand Planning, Customer Experience, Warehouse Operations, and Finance on performance analysis and process improvements
- Support continuous improvement, logistics automation, and inventory-visibility initiatives
- Assist with special logistics projects and network optimization initiatives
- Report to the Manager, Operations & Fulfillment
Requirements
- Bachelor's degree in Supply Chain Management, Business, Operations, or a related field
- 1–3 years of experience in logistics, transportation, supply chain, or operations
- Experience coordinating domestic FTL and LTL transportation
- Experience working with 3PLs, carriers, freight brokers, and warehouse partners
- Working knowledge of inventory management, warehouse operations, and transportation processes
- Experience using ERP, WMS, TMS, or inventory management systems
- Strong analytical and attention-to-detail skills
- Ability to identify trends, investigate discrepancies, and solve operational issues with minimal support
- Self-motivated, resourceful, and able to take ownership of day-to-day logistics operations
- Advanced proficiency with Google Sheets or Microsoft Excel, including pivot tables, lookups, and data analysis
Benefits
- Diversity and inclusivity prioritized
- Growth opportunities with emphasis on hiring from within
- Streamlined training process with guidance and support
- Access to the LifeSpeak learning platform with free expert-taught courses
- Medical, dental, and vision benefits
- Paid time off
- Employee discount on all products
- Free mattress and bedding set upon completion of the probationary period
- Supportive environment fostering work-life balance
- Opportunities for growth and advancement
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