Technical Lead overseeing design and architecture of digital platforms for Sleep Country Canada. Ensuring systems are reliable, scalable and enhance customer experience.
Responsibilities
Own end-to-end technical design and architecture for digital platforms, including eCommerce, frontend, and integration layers.
Define and oversee integration design between digital platforms and backend systems (APIs, order systems, inventory, payment services).
Ensure digital platforms are scalable, stable, and aligned with technical standards and best practices.
Provide technical direction and guidance to digital development teams and external vendors.
Validate technical feasibility, identify risks, and define mitigation strategies during planning and delivery.
Collaborate with Delivery Managers and Product Owners to align technical design with delivery timelines and business requirements.
Evaluate and introduce modern development practices and technologies, including AI-enabled solutions, to improve platform capability, delivery efficiency, and customer experience
Requirements
Bachelor’s Degree in Computer Science, Engineering or related field.
6 -8 years experience in software engineering, digital platform development, or technical leadership roles.
Strong experience with digital platforms (eCommerce systems such as BigCommerce, Shopify or similar)
Experience designing and supporting API-driven integrations
Understanding of frontend and backend application architecture
Experience with web technologies (e.g., JavaScript frameworks, REST APIs)
Experience working with cloud platforms (Azure, GCP, or similar)
Strong troubleshooting and problem-solving skills in production environments
Ability to guide and influence development teams without direct authority
Experience working with external vendors and delivery partners
Strong communication skills with ability to translate technical concepts to non-technical stakeholders
Experience working in complex, multi-system environments
The knowledge of English is required for this specific position as the incumbent will interact on a consistent and regular basis with English-speaking stakeholders located outside of Quebec.
Benefits
This is not a job but a CAREER with opportunities for growth and advancement
Diverse and inclusive work environment
We will invest in you and provide extensive training, mentoring and continuous development
Access to training and development platforms
Full medical, dental benefits and a Deferred Profit Sharing Program
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
Maternity/Parental leave top up benefits
Tuition Reimbursement Program that covers professional AND personal development
Long service awards, celebrations and other social events
Associate Referral Program
Paid day off to volunteer at your local charity of choice
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