Instructional Design Manager developing lawyer education, professional development and AI - enabled learning programs for Canadian law firm McCarthy Tétrault. Leading curriculum design, retreats, evaluation and coordinator supervision.
About the role
- Gestionnaire concepteur pédagogique développant des programmes de formation juridique pour McCarthy Tétrault, cabinet d’avocats canadien. Direction d’initiatives d’apprentissage reposant sur l’IA et de la MT Academy.
Responsibilities
- Design, develop, enhance, and oversee the delivery of national training and professional development programs for lawyers as part of MT Academy.
- Design and lead experiential learning retreats for targeted groups of lawyers.
- Define learning objectives and select courses, content, and instructors.
- Oversee retreat logistics, budgets, venue selection, and delivery in collaboration with stakeholders and vendors.
- Evaluate the effectiveness of retreats and programs to guide continuous improvement.
- Design in-person, virtual, blended, simulation-based, assessment-based, and on-demand learning solutions.
- Collaborate with leaders, managers, internal and external subject matter experts, and instructors.
- Advise and support instructors on content, delivery methods, and instructional alignment.
- Conduct needs assessments and identify performance gaps and skills needs.
- Develop evaluation frameworks and metrics to measure program effectiveness and impact.
- Lead and integrate AI-driven learning initiatives, including AI-assisted simulations, intelligent coaching tools, and adaptive platforms.
- Transform client service delivery workflows into practical, scenario-based learning experiences.
- Support partnerships with law schools and external AI literacy initiatives.
- Manage the day-to-day operations of the MT Academy Coordinator, the direct report for this role.
Requirements
- Bachelor of Laws (LL.B.) or a bachelor’s degree combined with five years of experience developing and implementing training programs.
- At least five years of experience designing, developing, and implementing professional training programs.
- Experience practicing law or working with lawyers in a non-law-firm environment.
- Strong experience designing, implementing, and managing professional development programs for legal professionals.
- Demonstrated professional experience in instructional design and educational technologies.
- Knowledge of adult learning theories and instructional design models, lesson planning, and curriculum development.
- Strong proficiency with course-authoring software, visual design skills, and the ability to write instructional copy as well as audio and video scripts.
- Proficiency with relevant instructional design technologies.
- Experience in a law firm or other professional services organization is highly valued.
- A certificate or training in instructional design is an asset (Articulate 360, Storyline, Rise).
- Fluency in French is an asset.
- High flexibility regarding lunch, start, and end times, as well as the ability to work evenings during peak periods.
- Excellent oral and written communication skills and confidence presenting to groups.
- Strong interpersonal skills and the ability to work comfortably with lawyers, clients, and staff, both independently and as part of a team.
- Strong customer service orientation and the ability to solve problems independently and practically.
- Strong initiative, exceptional organizational skills, and excellent time-management abilities.
- Ability to work at a fast pace and manage multiple requests simultaneously under pressure.
- Strong attention to accuracy and detail, along with good numerical skills.
Benefits
- Exceptional benefits from day one, including firm-paid group insurance coverage, a wellness program, and a technology expense allowance.
- Competitive compensation and generous time off, including a volunteer day and a birthday day off.
- Opportunities for growth and professional development at every level.
- A culture that fully encourages and values dialogue-based feedback.
- Frequent opportunities to get involved in the community.
- Commitment to equity, diversity, and inclusion.
- A collaborative and cohesive culture.
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Instructional Design Manager developing national lawyer education and AI - enabled learning programs for McCarthy Tétrault, a Canadian law firm. Leading curriculum, retreats, faculty and program evaluation.
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