Senior Total Rewards Expert shaping compensation content, product strategy, and customer guidance. Syndio provides pay governance and compensation intelligence software for enterprise employers.
About the role
- Bilingual Total Rewards Specialist administering employee benefits, pensions, and RRSP programs at McCarthy Tétrault, a leading Canadian law firm. Supporting enrollments, orientations, compliance, and process improvements.
Responsibilities
- Provide responses to benefits questions submitted to the Total Rewards Centre of Expertise via the HR Services inbox and ServiceNow
- Assign HR Services and ServiceNow requests to the appropriate team members
- Process benefit-related requests from firm members and retirees
- Administer wellness, technology, tuition reimbursement, corporate agreement and discount programs
- Update benefit-program eligibility lists with suppliers
- Process monthly invoices from benefit suppliers
- Provide logistical and administrative support to the team
- Maintain accessible and accurate employee-benefit information in Espresso and official documents
- Complete monthly and annual recurring Centre of Expertise activities with the Manager, Total Rewards
- Facilitate and lead bi-weekly new-hire benefits orientation sessions
- Communicate enrollment actions to firm members and follow up in Workday
- Manage in-year and annual enrollments, transfers and member communications for the DC pension and Group RRSP plans
- Track weekly RRSP enrollments
- Process Defined Benefit plan settlements and estimates
- Support pension-plan regulatory filings across Ontario, British Columbia and Quebec
- Create Standard Operating Procedures to optimize benefits processes
- Support broader Total Rewards initiatives and projects
Requirements
- Bachelor's degree in administration or human resources, or other equivalent education relevant to the role
- Bilingualism (English and French) both spoken and written is required
- Minimum three years of experience in a similar position linked to benefits administration
- Proven experience utilizing Workday, especially within the Benefits module
- Proficiency in Microsoft Office suite software, including Excel at an intermediate level
- Excellent time management and planning skills
- Ability to meet critical deadlines
- Great attention to detail and proactive approach
- Ability to work well under pressure within non flexible deadlines
- Ability to adjust to changing needs of the Firm
- Experience in a fast-paced environment
- Personable, approachable disposition; strong professional acumen
- Ability to handle confidential information with tact and discretion
Benefits
- Outstanding benefits from day one, including insurance premiums paid by the Firm
- Wellness and technology reimbursements
- Competitive compensation
- Paid overtime
- Generous time off
- A day off to volunteer
- A day off for your birthday
- Professional development and growth opportunities
- Two-way feedback culture
- Strong community involvement
- Commitment to equity, diversity and inclusion
- Collaborative, cohesive culture
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