Senior Total Rewards Expert shaping compensation content, product strategy, and customer guidance. Syndio provides pay governance and compensation intelligence software for enterprise employers.
About the role
- Bilingual Total Rewards Specialist administering benefits, pensions, enrollments, and regulatory filings. Supporting employees across McCarthy Tétrault, a leading Canadian law firm.
Responsibilities
- Administer and communicate firm benefit programs and pension plans
- Respond to inquiries submitted through the Total Rewards Centre of Expertise HR Services inbox and ServiceNow
- Assign requests to relevant team members
- Process benefit-related requests from firm members and retirees
- Coordinate wellness, technology, tuition reimbursement programs, corporate agreements and discount updates
- Update eligibility lists for benefit suppliers
- Process monthly benefit supplier invoices
- Provide logistical and administrative support to the team
- Maintain accessible and accurate employee-benefit information in Espresso and official documents
- Complete monthly and annual Centre of Expertise activities with the Manager, Total Rewards
- Facilitate employee-benefit orientation sessions for new firm members
- Coordinate and lead bi-weekly benefits orientation sessions for staff members and associates
- Send enrollment communications and follow up on actions in Workday
- Manage in-year and annual enrollments, transfers and member communications for DC pension and Group RRSP plans
- Track weekly RRSP enrollments
- Process Defined Benefit plan settlements and estimates
- Support pension-plan regulatory filings across Ontario, British Columbia and Quebec
- Create Standard Operating Procedures to optimize benefits-related processes
- Support broader Total Rewards initiatives and projects
Requirements
- Bachelor's degree in administration or human resources, or other equivalent education relevant to the role
- Bilingualism (English and French) both spoken and written is required
- Minimum three years of experience in a similar position linked to benefits administration
- Proven experience utilizing Workday, especially within the Benefits module
- Proficiency in Microsoft Office suite software, including Excel at an intermediate level
- Excellent time management and planning skills
- Ability to meet critical deadlines
- Great attention to detail
- Proactive and able to carry out job responsibilities with minimal supervision
- Ability to work well under pressure within non-flexible deadlines
- Ability to adjust to changing needs of the Firm
- Experience in a fast-paced environment
- Personable, approachable disposition and strong professional acumen
- Ability to handle confidential information with tact and discretion
Benefits
- Outstanding benefits from day one, including insurance premiums paid by the Firm
- Wellness and technology reimbursements
- Competitive compensation
- Paid overtime
- Generous time off
- A day off to volunteer
- A day off for your birthday
- Professional development and growth opportunities
- Two-way feedback culture
- Community involvement and commitment to equity, diversity and inclusion
- Collaborative, cohesive culture
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