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Senior Manager, Technology Planning, Execution – IT Program Management
Posted 8 months ago
About the role
- Senior Manager leading technology planning and execution for IT projects at Metergy Solutions. Overseeing technology operations and guiding teams to enhance IT services and support.
Responsibilities
- Provide overall leadership for planning and carrying out the company’s technology activities, covering both cloud and on-site IT systems and communication tools.
- Guide the creation and improvement of projects and activities to make IT services more reliable, flexible, and effective for the organization.
- Supervise and improve the ways the company manages its IT systems, including user accounts, storage, cloud services, servers, networking, application support, data backup, updates, and security.
- Ensure tools like Microsoft 365 work smoothly for everyone, making sure they meet security standards and are easy to use.
- Work closely with company leaders to choose technology suppliers and handle contracts, supporting the organization’s technology needs.
- Streamline IT processes to make the company more efficient and cost-effective, focusing on planning for storage and servers.
- Lead reviews of IT systems and processes, using industry standards to help plan future technology improvements.
- Oversee all IT areas, including servers, networks, business software, data management, and support for staff, with a strong focus on carrying out technology plans successfully.
- Support and improve how the company manages and tracks technology projects, making sure they fit business needs and use resources wisely.
- Manage the process of finding and hiring technology vendors, including handling proposals, contracts, and performance reviews.
- Lead the ongoing improvement of support services for staff, including help desk, technical support, software setup, mobile device management, and communication tools.
- Directly manage and support IT staff and service providers for end-user support, networks, cloud services, and security, ensuring these areas run smoothly.
- Look for and put in place ways to continually make the company’s technology systems and processes better.
- Stay informed about new technologies and advise both business and technical teams on the best options for the company’s needs.
- Develop and share reports and key measurements to keep track of how well technology planning and support are working.
- Give advice on technology direction, policies, and practices by looking at results and suggesting improvements.
- Continue learning and stay up to date with industry trends by attending events, reading, and networking to help guide the company’s technology planning.
Requirements
- Minimum of 5 years’ progressive experience in technology management, with a focus on technology planning, cloud transformation, and operational execution.
- Bachelor’s degree from a recognized institution or equivalent combination of formal education and relevant IT technical/project management experience.
- Demonstrated expertise in managing Azure Cloud environments and controlling associated costs.
- Strong analytical, problem-solving, team leadership, conflict resolution, and time management skills.
- Exceptional verbal and written communication abilities.
- Proven experience in delivering IT services within outsourced and managed service frameworks.
- Advanced understanding of cloud-hosted technologies, IT security, and networking principles.
- Experience with the RFP process and due diligence in support of acquisitions and technology planning.
- Outstanding leadership and interpersonal skills, including facilitation, collaboration, and negotiation.
- Ability to communicate complex technical concepts to non-technical stakeholders.
Benefits
- Fully company covered heath and dental benefits from day 1
- Company funded Health Spending Account
- Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
- Grow with us! We provide support for continuous learning.
- Paid personal and sick days on top of your vacation
- Summer hours to enjoy the weather
- Company sponsored social events & more!
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