Technicien en tuyauterie industrielle chez EXP, concevant des réseaux et systèmes mécaniques pour centrales hydroélectriques. Production de plans 2D/3D, relevés terrain et soutien à la construction.
About the role
- Gas heating technician diagnosing, repairing, maintaining, and installing customer heating systems for Irving Oil. Ensuring safe operation and delivering timely, high-quality service across Dartmouth and Truro.
Responsibilities
- Respond to service-related customer requests, including installations and repairs
- Troubleshoot customer issues using industry and company best practices and tools
- Diagnose and solve complex system problems by checking gas flow, thermostats, heat flow, and insulation
- Analyze existing processes and recommend improvements using best practices and previous experience
- Provide consultative services within the defined area
- Participate in projects and potentially lead a stream of work within a project
- Identify potential threats and mitigate risk
- Conduct final inspections to ensure repaired systems operate safely
- Support operations within Residential Commercial Energy Services and customers
- Provide status updates and relevant information to Service Manager, Fulfillment Managers, and Residential Energy Services team members
- Maintain a safe working environment according to safety policies and procedures
- Lead jobs and guide/coach junior employees
Requirements
- A valid Gas Technician license is required
- Dual licensing (Oil and Gas) is an asset
- Knowledge of wiring, plumbing and some air conditioning is required
- 2-4 years of experience is preferred
- Strong written and verbal communication skills, with a customer service focus
- Ability to install and service various types of heating equipment
- Ability to work in a fast-paced environment with strict deadlines
- Ability to work independently with minimal supervision
- Ability to take a lead role and provide guidance/coaching to junior employees
Benefits
- Safety training and all equipment provided
- Structured rotational schedule, home after each shift
- Annual bonus plan
- Pension plan
- Sign-On Bonus
- Flexible Benefits Plan with three levels of coverage, effective from day one
- Annual wellness allowance
- Paid personal care days
- 24/7 Employee & Family Assistance Program
- Paid vacation
- Option to purchase additional vacation
- Paid volunteer day
- Company volunteer opportunities
- Donation matching program
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