Senior Engineer building and owning systems for AI agents in healthcare automation. Driving technical direction and improving operational efficiencies for healthcare workflows.
About the role
- Technical Lead for Microsoft Office 365, handling development and operational support for Viva Engage. Collaborating with teams and managing infrastructures in a hybrid work environment.
Responsibilities
- Serve as a squad member responsible for delivering and supporting infrastructure tooling and applications, including hands-on development for Viva Engage.
- Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.
- Troubleshoot integration, onboarding, and operational issues, drive issues to resolution.
- Collaborate with business units to onboard teams and communities to Viva Engage.
- Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.
- Coordinate with SaaS vendor technology teams or vendor support as needed.
- Ensure compliance with change management policies and governance standards.
- Respond to and resolve escalated support tickets in a timely manner.
- Participate in the on-call rotation for platform support.
- Work cross-functionally with internal groups such as LDAP / Web Proxy Engineering, Security Architecture, Governance and Compliance
Requirements
- 5+ years of application development experience using C#, .NET, Python
- Deep understanding of how Viva Engage interacts with Microsoft SharePoint Online and Teams
- Experience building enterprise grade applications that interact with Microsoft 365 via Graph API
- Proficiency with PowerShell scripting, SharePoint Online Management Shell
- Strong experience with OAuth, SAML, and enterprise identity integrations
- Expertise in building SaaS onboarding workflows, lifecycle management systems, and automation tooling
- Ability to troubleshoot complex technical environments with multiple integration points
- Strong communication skills for working with technical and nontechnical stakeholders.
Benefits
- Health insurance
- Paid time off
- Flexible working hours
- Professional development opportunities
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