Senior Staff Engineer – INFOR M3 Support Consultant

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About the role

  • Senior Staff Engineer supporting M3 environments at a Global Digital Product Engineering company. Responsible for resolving complex issues and ensuring business continuity.

Responsibilities

  • Provide Level 2 and Level 3 functional support for Infor M3 Supply Chain modules
  • Troubleshoot and resolve issues across Procurement, Sales, Warehouse Management, and Distribution
  • Analyze existing business processes and provide functional workarounds or permanent fixes for system gaps
  • Perform functional configurations in M3 to support changing business requirements
  • Coordinate with technical teams for bug fixes and interface issues

Requirements

  • 6+ years of functional experience in Infor M3
  • Strong knowledge of M3 programs such as OIS100, OIS300, PPS200, MMS001, and MWS410
  • Basic understanding of how M3 Supply Chain interacts with Finance (FAM) and Infor OS (ION/BODs)
  • Proven ability to handle "Business Critical" incidents and perform root cause analysis (RCA)
  • Excellent verbal and written communication skills for interacting with international clients.

Benefits

  • Equal opportunity employer
  • Celebrate diversity
  • Inclusive environment for all employees

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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