Customer Engineer integrating Narvar’s post-purchase platform for Canadian enterprise retailers. Leading technical onboarding, API solutions, and customer implementation projects.
Responsibilities
Lead technical onboarding for top-tier enterprise retailers and direct-to-consumer brands
Provide consultative guidance for integrating Narvar’s solutions and maximizing product value and customer success
Translate customer business requirements and Narvar product expertise into technical specifications
Develop and validate solutions using APIs, JSON, CSS, HTML, and JavaScript
Partner with internal and external technical and business stakeholders for successful project delivery
Create documentation, improve processes, and develop internal tools and training programs for the global Professional Services team
Requirements
3-7+ years of experience working on enterprise-level software projects as a technical lead
Hands-on experience with web technologies such as APIs, HTML, CSS, and JavaScript
Proficiency in JavaScript or related languages
Strong ability to thrive in a fast-paced environment
Excellent time management and prioritization skills
Experience with iPaaS, retail and e-commerce platforms, order management systems (OMS), inventory management, WMS, TMS, supply chain, or logistics is a plus
Benefits
Annual bonus
Equity
Benefits
Professional wins, baby showers, birthday parties, and other celebrations
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