Customer Engineer

Posted last week

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About the role

  • Customer Engineer integrating Narvar’s post-purchase platform for Canadian enterprise retailers. Leading technical onboarding, API solutions, and customer implementation projects.

Responsibilities

  • Lead technical onboarding for top-tier enterprise retailers and direct-to-consumer brands
  • Provide consultative guidance for integrating Narvar’s solutions and maximizing product value and customer success
  • Translate customer business requirements and Narvar product expertise into technical specifications
  • Develop and validate solutions using APIs, JSON, CSS, HTML, and JavaScript
  • Partner with internal and external technical and business stakeholders for successful project delivery
  • Create documentation, improve processes, and develop internal tools and training programs for the global Professional Services team

Requirements

  • 3-7+ years of experience working on enterprise-level software projects as a technical lead
  • Hands-on experience with web technologies such as APIs, HTML, CSS, and JavaScript
  • Proficiency in JavaScript or related languages
  • Strong ability to thrive in a fast-paced environment
  • Excellent time management and prioritization skills
  • Experience with iPaaS, retail and e-commerce platforms, order management systems (OMS), inventory management, WMS, TMS, supply chain, or logistics is a plus

Benefits

  • Annual bonus
  • Equity
  • Benefits
  • Professional wins, baby showers, birthday parties, and other celebrations

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$105,000 - CA$120,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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