Account Director, Revenue Lifecycle Management

Posted 4 days ago

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About the role

  • Account Director owning growth, delivery, and executive relationships for Neocol’s Salesforce Revenue Cloud consulting accounts. Driving profitable subscription-economy client outcomes as a senior billable engagement leader.

Responsibilities

  • Own and grow an assigned portfolio of Neocol accounts against annual revenue and margin targets
  • Identify organic growth opportunities across the subscription economy
  • Build long-lasting relationships with key stakeholders and serve as a trusted advisor
  • Lead proposals and statements of work; partner with Sales on pre-sales activities, scope reviews, capability presentations, and pitch deck preparation
  • Serve as a senior billable resource on strategic Revenue Cloud engagements
  • Maintain a billable quota while ensuring delivery quality and client satisfaction
  • Own account planning, forecasting, and client KPIs including CSAT
  • Monitor delivery risk, margin, and capacity across the portfolio
  • Collaborate cross-functionally to align staffing and delivery outcomes
  • Capture engagement feedback and best practices to refine and scale playbooks and service offerings
  • Represent Neocol in thought leadership, digital and in-person events, and customer success activities
  • Model Neocol’s culture and values as a member of the leadership team

Requirements

  • 10+ years of experience in client services, consulting, or professional services, including direct account ownership and delivery
  • Proven track record growing client accounts and managing portfolio revenue and margin in a consultative model
  • Experience leading enterprise Salesforce engagements, including consultative scoping and SOW development
  • Strong background in project governance, Agile, hybrid, and waterfall delivery methodologies, risk mitigation, and change management
  • Proven ability to communicate clearly and credibly with C-suite stakeholders
  • Proficiency in Salesforce, JIRA, Smartsheet, Slack, and Google Workspace/tools
  • Prior experience managing or mentoring staff in a project or professional services environment
  • Familiarity with post-PE operating environments, margin accountability, and delivery efficiency metrics
  • Deep knowledge of the subscription economy, recurring-revenue models, and RevOps
  • Experience with Salesforce Revenue Cloud, including Revenue Cloud Advanced (RCA) and CPQ
  • Comfort operating in a global, remote-first environment

Benefits

  • Competitive compensation and benefits
  • Flexible time off that supports real work-life balance
  • A monthly home office stipend
  • Employer-matched 401(k)
  • Comprehensive medical, dental, and vision coverage
  • Adoption assistance
  • Ongoing internal training and development opportunities
  • Employee-led ERGs
  • Mentorship opportunities
  • Flexibility
  • Continuous learning

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteUnited States

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