Part - time Retail Shift Leader supporting Canna Cabana’s cannabis store operations in Bonnyville. Supervising staff, driving sales, serving customers, and managing inventory.
About the role
- Coffee Specialist representing Nespresso in Toronto boutiques. Delivering customer service, promoting sustainability, upselling products, and achieving individual and store sales targets.
Responsibilities
- Act as an ambassador of the Nespresso brand
- Deliver exceptional customer service
- Drive sales and achieve sales targets
- Engage enthusiastically in daily briefings to understand key objectives and meet deliverables
- Participate in coaching sessions with team leaders
- Pursue opportunities to upsell and approach customers
- Reinforce the brand message
- Meet individual and store goals
- Deliver the best customer experience using product knowledge and enthusiasm for the brand
- Create positive brand experiences for all stakeholders
- Promote Nespresso’s sustainability mission by educating customers and prospects
Requirements
- Passionate about coffee and sustainability
- Eager to expand knowledge of Nespresso coffees
- 1–2 years of experience in a fast-paced retail/selling environment with a high volume of customers
- Demonstrated excellence in sales and customer service
- Effective time management and interpersonal skills
- Ability to stand for an entire working day
- Ability to repeatedly lift a maximum of 23 kgs
Benefits
- Quarterly bonus
- Comprehensive total rewards benefits package
- Health and dental benefits starting on day one
- Massage coverage
- Pension plan with employer contributions
- Mental health coverage
- Health Spending Account
- Lifestyle Spending Account
- Free coffee machine and monthly Nespresso credit
- Exclusive employee discounts
- Excellent training and development programs
- Growth opportunities
- Free unlimited coffee during working shifts
- Accommodation support during recruitment process
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
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