Senior IAM specialist administering and engineering Okta and Transmit Security authentication platforms for Sun Life’s financial services ecosystem. Supporting secure access, integrations, incidents, compliance, and platform modernization.
About the role
- Retail Shift Leader overseeing daily operations, sales, staff, and inventory at Canna Cabana, a Canadian cannabis retailer. Supporting store management and customer service in Sudbury.
Responsibilities
- Assist store management in supervising and facilitating daily store operations
- Oversee Store Manager responsibilities in the absence of the SM or ASM
- Assist with personnel management and resolve customer service issues during shifts
- Provide direction, guidance, and instruction to store associates
- Ensure store conditions meet established standards
- Assist with staffing levels when requested
- Act as sales and customer service leader and role model in the absence of the SM/ASM
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are followed
- Handle and escalate customer complaints as necessary
- Ensure health, safety, and security regulations and standards are met
- Achieve sales targets and store-level KPIs
- Ensure employees actively pursue sales goals
- Oversee and assist with inventory management and shift inventory processes
Requirements
- Must have valid CannSell to work in a retail cannabis store
- Must have or be able to successfully complete a Police Background Check
- Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
- Demonstrated sales and service orientation required
- A valid First Aid certification is considered an asset
- Excellent time management and prioritizing skills required
- Demonstrated ability to train and motivate staff required
- Basic office administration skills required
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to communicate effectively verbally and in writing with individuals at all organizational levels
- Strong customer service and troubleshooting skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends, and at different locations
Benefits
- Unlimited bonus earning potential
- Opportunity to work for a growing company positioned to become a globally recognized cannabis brand
- Significant opportunity for growth, experience and learning
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