Part-time Coffee Specialist representing Nespresso in boutique customer service and sales. Educating customers on coffees, sustainability, and achieving store targets.
Responsibilities
Act as an ambassador of the Nespresso brand
Deliver exceptional customer service
Drive sales and achieve sales targets
Engage in daily briefings to understand key objectives and meet deliverables
Participate in coaching sessions with team leaders
Upsell and approach customers
Reinforce the brand message
Meet individual and store goals
Deliver customer experiences using product knowledge and enthusiasm for the brand
Create positive brand experiences for all stakeholders
Promote Nespresso’s sustainability mission by educating customers and prospects
Requirements
Passionate about coffee and sustainability
Eager to expand knowledge of Nespresso coffees
1–2 years of experience in a fast-paced retail/selling environment with a high volume of customers
Demonstrated excellence in sales and customer service
Effective time management and interpersonal skills
Ability to stand for an entire working day
Ability to repeatedly lift a maximum of 23 kgs
Benefits
Quarterly bonus
Free coffee machine + Monthly Nespresso credit
Exclusive employee discounts
Lifestyle Spending Account
Excellent training and development programs
Growth opportunities
Free unlimited coffee during working shifts
Accommodation support during the recruitment process
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