Entrepreneur - in - residence building RMI’s market - shaping platform to scale passive daytime radiative cooling technology. Mobilizing capital, coalitions, supply chains, and deployment across high - heat markets.
About the role
- Okta Principal Product Acceleration Specialist architecting Auth0 CIAM deployments for Global 2000 customers. Driving technical adoption, NPI launches, developer enablement, and enterprise escalations.
Responsibilities
- Drive customer success, deep product adoption, and long-term retention across complex strategic enterprise accounts in the top end of the Global 2000
- Advise enterprise engineering, architecture, security, and application teams and System Integrator partners
- Architect and deploy complex, low-friction, massive-scale CIAM solutions on the Auth0 platform
- Define enterprise-wide implementation patterns and resolve complex configuration challenges
- Support pre-sales and New Product Introduction launches with Proofs of Concept, early-adopter demonstrations, and technical enablement assets
- Design scalable deployment blueprints with global System Integrators and strategic delivery partners
- Provide guidance on custom Auth0 Actions, SDK implementation blueprints, and full-stack application patterns
- Test early-stage NPIs and communicate feature gaps and enterprise feedback to Auth0 Product Management
- Create reusable code samples, technical documentation, and enablement guides
- Leverage AI tools and LLM workflows for code generation, SDK debugging, documentation, and implementation analysis
- Manage concurrent technical engagements and serve as the ultimate escalation point for high-priority customer issues
Requirements
- 10+ years in a customer-facing technical field role within a Go-To-Market organization, delivering identity or SaaS solutions to enterprise accounts
- Expert-level understanding of the Auth0 platform and modern CIAM patterns
- Proven experience working directly for, or in tight alignment with, global System Integrators such as Accenture, Deloitte, or PwC
- Experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs
- Deep understanding of identity federation, access control frameworks, SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM
- In-depth knowledge of the CIAM threat landscape and resilient authentication flows
- Experience with complex, large-scale IT landscapes, web technologies, and cloud architectures for top G2K and Fortune 100 customers
- Exceptional ability to translate complex technical/developer concepts to non-technical stakeholders and guide senior engineering leaders
- Bachelor's degree or equivalent in Computer Science, Information Technology, or a related discipline
Benefits
- Equity (where applicable)
- Bonus
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Flexible spending account
- Paid leave, including PTO and parental leave
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
- Immersive, in-person onboarding experience
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