Application Implementation Project Manager leading Parkinson Canada’s NetSuite ERP implementation. Coordinating internal teams, vendors, budgets, risks, testing, and go-live readiness.
Responsibilities
Lead the organization’s internal activities for the implementation of NetSuite
Own the internal project plan and coordinate dependencies and activities across departments
Monitor the project budget and timeline
Provide clear reporting on progress, risks, issues, and decisions
Identify risks, facilitate resolution of project issues, and escalate matters requiring leadership attention
Develop and maintain the internal implementation work plan with the implementation partner’s project manager
Coordinate internal participation in requirements gathering, process walkthroughs, configuration reviews, validation activities, and business decision-making
Maintain project governance records, including schedules, budgets, risk and issue logs, decision logs, defect logs, change request logs, action trackers, testing dashboards, and status reports
Document and track business, technical, scope, configuration, data, and implementation decisions
Coordinate internal and third-party resources for integrations, data exchanges, licensing, access, security, privacy, and other technical dependencies
Monitor training, process documentation, end-user materials, communications, change-management activities, and operational readiness
Coordinate cutover and go-live readiness activities, including approvals, data validation, testing sign-offs, user preparation, support arrangements, rollback considerations, and contingency plans
Support transition from implementation to operational ownership, including documentation, issue management, post-go-live stabilization, support arrangements, and handover
Review risks, issues, assumptions, dependencies, overdue decisions, resource constraints, quality concerns, and potential scope, schedule, or budget impacts
Monitor implementation partner performance and deliverables and coordinate resolution of variances
Provide regular project updates to sponsors and stakeholders
Participate in Parkinson Canada’s EOS operating framework, including meeting rhythms, quarterly priorities, and defined role accountabilities
Collaborate with business leaders, project team members, subject-matter experts, Finance, Operations, IT, and other departments
Facilitate communication between internal stakeholders and the implementation partner
Support organizational adoption and ongoing system ownership
Requirements
Post-secondary education in business administration, finance, information systems, project management, or a related field, or equivalent experience
Demonstrated experience managing system implementation, ERP, finance system, or enterprise application projects
Experience coordinating cross-functional project teams, external implementation partners, and business subject-matter experts
Strong understanding of project governance, risk and issue management, testing coordination, data migration, change management, and go-live readiness
Working knowledge of core finance and accounting processes, including general ledger, AP/AR, month-end close, reconciliation, financial reporting, and internal controls
Experience with reporting, integrations, security, privacy, or operational requirements
Project management certification or formal project management training considered an asset
Hands-on experience with NetSuite or a comparable ERP system strongly preferred
Familiarity with chart of accounts, multi-entity/subsidiary structures, financial reporting, saved searches, and system configuration or customization
Experience managing external vendors and implementation partners against a statement of work, including deliverable acceptance and change orders
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