Customer Support Lead running support operations for Carrus’s automotive management software. Improving queues, SLAs, troubleshooting, team performance, and bilingual customer resolution.
About the role
- M&A Associate supporting software acquisitions at a leading long-term investment group. Identifying targets and managing the acquisition pipeline in a remote role.
Responsibilities
- Identify and source software companies that meet our acquisition criteria and key performance indicators
- Develop and execute targeted outreach campaigns via email and outbound calls, continuously testing new business development strategies, with exposure to a high volume of deal opportunities
- Build and maintain relationships with potential acquisition targets and sell-side investment banks specializing in M&A
- Conduct preliminary evaluations of potential acquisitions, including initial operational and financial analysis and assessment of opportunities and risks
- Manage and drive a robust deal pipeline, ensuring it is continuously updated as new targets and information emerge, while collaborating with an entrepreneurial, high-performing, and motivated team
- Perform sector analyses and market research to identify trends and uncover new acquisition opportunities
- Review and analyze investment materials, synthesizing large volumes of data into clear, concise, and actionable analyses, presentations, and recommendations
- Advance acquisition opportunities independently by defining transaction scope and maintaining momentum throughout the process, with exposure to the full transaction lifecycle from sourcing to execution
- Prioritize and delegate tasks effectively based on transaction timelines and strategic importance
- Provide ad hoc analytical and operational support to the broader team as needed
- Work cross-functionally to support data requests, due diligence, internal alignment, and successful transaction execution
Requirements
- 2 to 3 years of experience in investment banking, private equity, or corporate development required
- Prior experience on M&A transactions in the software sector is essential
- Strong academic record from a top institution
- Undergraduate degree in business administration or a related field is an asset
- Professional maturity and ease interacting with C-level executives
- Highly proactive, autonomous, and motivated, with strong sales and communication skills
- Excellent interpersonal skills and demonstrated leadership potential
- Solid foundation in accounting principles and financial modeling
- Good understanding of software business models and the M&A transaction lifecycle
- Strong analytical skills, a keen sense for identifying trends, and advanced Excel proficiency
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