Business Systems Analyst leading technology solutions for industrial fabrication at PCL Constructors Inc. Collaborating with teams to enhance systems and support operations in Nisku, Alberta.
Responsibilities
Lead the elicitation, analysis, and documentation of business and system requirements for industrial fabrication processes (e.g., piping fabrication, QA/QC, materials tracking, production reporting).
Partner with fabrication shop leadership and subject matter experts to deeply understand current‑state operations, constraints, and improvement opportunities.
Gathers, documents, designs, validates, and gains sign off on business system user requirements.
Support and enhance systems used in fabrication environments, such as production tracking, weld tracking, inspection management, materials movement, and document control.
Ensure technology solutions align with shop floor realities, safety requirements, quality standards, and productivity targets.
Identify and assess impacts of system changes on fabrication workflows, resource planning, equipment usage, and reporting.
Leads workshops and build consensus with stakeholders and subject matter experts across multiple business units, acting as a primary point of contact between operations, technology teams, and external vendors.
Builds strong, trusted relationships with fabrication leadership and frontline personnel.
Creates and maintains business requirements and design training documentation and materials.
Interprets and communicates complex requirements clearly to both technical and non‑technical audiences.
Strategically partners with the technical team to deliver robust and comprehensive solutions.
Manages and leads training rollouts to fabrication shop management and frontline workers.
Develop use case scenarios, user stories, and training material.
Validates designs and builds consensus with subject matter experts.
Creates and executes change management plans to drive acceptance, adoption, minimize resistance, and maximize engagement and efficiencies.
Provides robust, customer centric support to all users.
Tests the system configuration to identify issues and ensure configuration matches requirements.
Requirements
Minimum of 8 years of business analysis experience is required.
Post-secondary education in information systems, information technology, business administration, commerce, computing science or a related field is required.
Experience supporting or integrating systems related to production, quality, materials, documents, or asset tracking.
Comfortable working with high profile, aggressive project schedules.
Able to develop creative solutions to meet customer needs for pipe fabrication processes and software.
Knowledge and practical experience with software implementations, software development life cycle methodologies, business process re-engineering, and organizational change management.
A positive attitude with a passion and commitment to project success.
Ability to work effectively within a team environment.
Excellent communication and facilitation skills, with the ability to engage shop floor personnel and senior leadership alike.
Strong analytical and problem‑solving skills, with a practical, operations‑focused mindset.
Ability to work independently while leading multiple initiatives in parallel.
Comfortable working in active industrial environments and adapting to operational realities.
Benefits
Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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