AI Transformation Lead guiding enterprise adoption of Pencil’s Generative AI advertising SaaS. Structuring client transformations, designing AI processes, and feeding product insights into Pencil’s roadmap.
Responsibilities
Own the narrative told to clients and the strategic and tactical plan driving transformation engagements
Set the transformation thesis and co-design recommendations with Forward Deployed Engineers and Creative Leads
Structure ambiguous client problems into hypotheses, workstreams, and sequenced decisions
Lead clients through enterprise-wide transformation and integrated AI-driven workflows
Navigate stakeholder landscapes, identify blockers and champions, and engineer buy-in for scaled AI adoption
Translate Generative AI concepts into repeatable operating processes
Act as the voice of the customer internally, feeding insights to Product and Engineering
Codify successful approaches into repeatable Transformation Blueprints
Stand behind quality and performance after work ships
Requirements
A strong academic record in a quantitative or analytical discipline - STEM, economics, engineering, or business
Minimum of 5 years' experience in consulting, in-house transformation, programme management, or enterprise tech implementation
Exposure to technology, digital strategy, and/or operations
AI-native in day-to-day work; already use Claude Cowork
Experience with Claude Code or other agentic tooling is a strong plus
Hands-on technical fluency, including configuring agents, prototyping, and stress-testing recommendations in the Pencil platform
Ability to hold a technical conversation with client engineers about their stack
Lightweight engineering skills such as SQL, scripts, and reading code are a strong plus
Confidence with senior stakeholders and ability to lead client meetings independently
Track record of delivering complex, cross-functional, often ambiguous work to a high standard and on time
Marketing, advertising, or agency experience helps but is not required
Benefits
25 days PTO plus public holidays, although we operate a Flexible Time Off scheme
Health insurance / private medical cover
Monthly stipend towards wellness, fitness, and learning and development
Remote - work from anywhere in your home country
Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy
Access to our Pencil office in The Shard, London for UK employees
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