Technical Escalation Engineer acting as a liaison between support and engineering teams at Pigment. Ensuring reliability of the platform and proposing improvements for customer satisfaction.
About the role
- Network Engineer at Philips overseeing the implementation of healthcare IT and patient monitoring networks. Involved in strategic guidance, troubleshooting, and project execution across clinical environments.
Responsibilities
- Design, architect, and lead the full implementation of complex solutions
- Serve as a trusted technical advisor to healthcare organizations
- Diagnose and resolve advanced network performance and connectivity issues
- Lead and coordinate multidisciplinary installation teams
- Oversee the execution and delivery of Software Evolution Services (SES)
Requirements
- 5+ years of experience in computer networking
- Knowledge of information systems technologies
- Microsoft or Cisco certifications
- Knowledge of HL7 standards and electronic medical records (EMR) strongly preferred
- Active Cisco Certified Network Associate (CCNA) certification required
- Bilingual in French and English, both written and spoken
- Bachelor's degree in Computer Science, Electronics, Network Administration, or a related field
Benefits
- Company vehicle
- Training
- Opportunities for advancement
- Paid time off
- Defined contribution pension plan
- Flex dollars (for health savings accounts, investment accounts, and RRSPs)
- Employee share purchase plan
- Tuition reimbursement
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