Solutions Consultant providing technical expertise and leadership in cybersecurity solutions for Palo Alto Networks. Aligning customer needs with business value and driving adoption of security platforms.
About the role
- Solution Engineer providing presales technical support and strategy for Qualtrics' SaaS platform. Responsible for client presentations, solution architecture, and collaboration with sales teams.
Responsibilities
- Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction.
- Provide direction and specialist knowledge in applying the technology/application to the customers organization.
- Develop and deliver high quality Qualtrics presentations and product demonstrations.
- Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions.
- Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services.
- Effectively consult with management of customer organizations.
- Participates in sales planning and business development activities.
- Develop and demonstrate moderately complex solutions.
- Architect solutions and prototype solutions for customers.
- Present and articulate Qualtrics product's strengths, relative to competitors.
- Interacts with development to enhance/refine Qualtrics products for the team.
Requirements
- Minimum of 4.5 years of prior Sales/Solutions Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
- High energy, self-starter comfortable with ambiguity in entrepreneurial environments.
- Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
- Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
- Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
- Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques.
- Possess 'best of breed' functional sales experience that could be applied across an entire sales area in general or specific functional categories
- Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
- Undergraduate degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.)
- Legally authorized to work in United States
- Travel required (Up to 25%)
- Preferred Qualifications
- Experience in HTML, CSS, JavaScript, SQL a plus
- Experience and familiarity with contact centers and voice of the customer programs
- Experience and familiarity with AI and Large Language Models
- Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support
Benefits
- 100% Performance based promotions - not politics or tenure
- Pension plan match
- We offer private dental and health insurance
- Qualtrics Experience Program - $1,800 gross per calendar year for an experience of your choosing (eligible after a year) - Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
- Wellness reimbursement - up to the value of $300 per quarter can be reimbursed for a variety of wellness activities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Health Solutions Consultant engaging with healthcare professionals and promoting products in Canada. Focused on achieving sales targets and building strong client relationships.
Solution Architect designing enterprise automation solutions at UiPath. Collaborating with clients to translate complex business requirements into architectural designs.
Senior AI Engineer providing technical leadership for AI - powered systems at TYLin. Designing AI - driven applications and guiding the development of scalable, secure AI applications.
Solutions Architect at Skywise, delivering integrated digital solutions for operations. Collaborating to align technical solutions with business needs and fostering architectural excellence.
Solutions Architecture Advisor collaborating with stakeholders on projects such as cloud migrations and system implementations. Engage in technical leadership and support across multiple business sectors.
Team Manager leading high performing IT professionals at Alberta Blue Cross. Responsible for operations management and service delivery excellence with a focus on professional development and optimization.
Consult with large manufacturing customers to improve natural gas efficiency in their facilities. Collaborate across various industries, leveraging technical expertise for optimal energy efficiency solutions.
Martech Solution/Enterprise Architect at Tiger Analytics enabling data - driven business value through hands - on architecture and integration. Focused on simplifying the Martech estate and improving tool interoperability.
Client Service Manager II enhancing pharmacy operations and supporting pharmacy clients at TELUS Health. Collaborating with internal teams and delivering innovative pharmacy solutions for better patient care.