Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Senior Disaster Recovery Specialist managing disaster recovery and business continuity strategies at RAVL. Collaborating with IT and business teams to ensure operational resilience.
Responsibilities
- Develop, maintain, and update disaster recovery (DR) plans, procedures, and documentation
- Conduct business impact analyses (BIA) and risk assessments to identify critical business functions and dependencies
- Define Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for critical systems and applications
- Establish recovery strategies for on-premises, cloud, and hybrid environments
- Plan, coordinate, and execute disaster recovery exercises and failover/failback tests
- Evaluate test results and implement corrective actions to address identified gaps
- Maintain records of testing activities, findings, and remediation efforts
- Ensure disaster recovery plans remain aligned with evolving business requirements
- Work closely with infrastructure, cloud, and application teams to implement backup and recovery solutions
- Monitor backup processes and verify recoverability of critical systems and data
- Support the design and implementation of resilient architectures and high-availability solutions
- Participate in recovery activities during actual incidents and outages
- Ensure compliance with regulatory, contractual, and industry requirements related to business continuity and disaster recovery
- Develop DR policies, standards, and governance frameworks
- Support internal and external audits by providing documentation and evidence of DR readiness
- Coordinate with business units to ensure recovery plans address operational requirements
- Provide training and awareness programs for employees involved in recovery activities
- Serve as a subject matter expert on disaster recovery and business continuity best practices
Requirements
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business Continuity, or related field
- 3+ years of experience in disaster recovery, business continuity, infrastructure operations, or IT risk management
- Experience with backup and recovery technologies, cloud platforms (AWS, Azure, or Google Cloud), and virtualization technologies
- Strong understanding of enterprise infrastructure, networking, storage, databases, and cybersecurity principles
- Experience conducting DR tests and managing recovery documentation
- Excellent analytical, problem-solving, and communication skills
- Certifications such as:
- • Certified Business Continuity Professional (CBCP)
- • Certified Disaster Recovery Engineer (CDRE)
- • ISO 22301 Lead Implementer or Lead Auditor
- • AWS, Azure, or Google Cloud certifications
- Experience with enterprise backup solutions such as Veeam, Commvault, Rubrik, Cohesity, or NetBackup
- Knowledge of ITIL, NIST, ISO 22301, and related resilience frameworks
Benefits
- 4 weeks paid time off (plus public holidays)
- Paid professional development days and continuous learning opportunities
- Comprehensive health & dental coverage, including mental health support
- Variable bonus & RRSP contributions tied to performance and delivery impact
- Flexible, client-aligned work model — autonomy with accountability, adapting to client delivery needs
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