Bilingual Accounts Receivable Specialist managing customer accounts, collections and payment solutions for Uline, North America’s shipping - supplies distributor.
About the role
- Accounts Receivable Specialist processing high-volume auction receivables for RB Global’s global commercial-asset marketplace. Reconciling accounts, handling adjustments, refunds, invoicing, collections, and month-end reporting.
Responsibilities
- Responsible for confirming bid deposits and payments.
- Uploads auction transactions and enter all accounting adjustments including deductions, price adjustments, collapses, sales tax, pilferage.
- Processes refunds for overpayments, bid deposits, collapses, price adjustments, and tax adjustments.
- Ensures appropriate authorizations and policies are adhered to with respect to adjustments.
- Generates invoices to bill customers, consignors and inter-company subsidiaries.
- Assists sale site in collections and reconciling customer accounts; investigate and resolve any delinquencies.
- Notifies departments regarding pertinent receivable balances, adjustments and holdbacks in accordance with timelines.
- Scrutinize aging of accounts receivable and provide input to management for determining allowance for doubtful accounts (AFDA) per policy.
- Responsible for reconciling AR sub-ledger to general ledger; assist with month end closing and reporting and process monthly finance charges as applicable.
- Reviews sale site set-up to ensure that tax and administrative fees are correctly inputted.
- Research and respond to customer inquiries; maintain customer account information; filing and sorting paperwork.
- Perform other duties as assigned.
Requirements
- 2-3 years of prior accounts receivable experience
- Customer Service experience preferred.
- Flexibility and willingness to work varied hours and occasional overtime hours.
- Experience working with ERP systems.
- Proficiency with Microsoft Excel, Word and PowerPoint.
- Excellent verbal and written communication skills in English.
- Excellent interpersonal skills and ability to build relationships.
- Outstanding analytical and problem-solving skills.
- Organized, detailed-oriented and able to multi-task in a fast-paced environment.
- Excellent time management skills and the ability to always meet deadlines.
- Self-motivated and able to work unsupervised.
- Demonstrated experience working well as a member of a team.
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