Overnight Banking Advisor supporting RBC, Canada’s largest bank, through phone, email, chat, video, social media, and mobile channels. Resolving banking concerns and educating clients on digital capabilities.
About the role
- Commercial Banking Advisor supporting business clients at Canada’s largest bank. Advising on day-to-day banking, developing solutions, and partnering with Account Managers.
Responsibilities
- Excel at needs discovery and solution development to provide commercial clients with advice for their day to day banking operations
- Partner with Account Managers to identify, plan & deliver the best solutions to clients and prospects based on strong knowledge of client’s operational requirements
- Participate in ongoing contact programs to forge strong relationships with clients by staying in touch, providing value-added service and meaningful advice
Requirements
- Minimum 2 years of demonstrated excellence in a service and sales role
- Proven track record of strong relationship management skills and proven sales success
- Experience with emerging communications and technology, including web based meetings, social media, digital banking, and mobile applications
- Post-secondary education at college or university level in business administration or financial management preferred, e.g. BBA, B. of Commerce or equivalent on-the-job learning
Benefits
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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