Private Banking Associate

Posted 3 days ago

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About the role

  • Private Banking Associate delivering RBC Private Banking service, transaction support, and digital education. Identifying client needs and resolving requests across in-person, phone, and email channels.

Responsibilities

  • Fulfill incoming servicing requests via email and phone
  • Identify unmet client needs through discovery in daily interactions
  • Champion digital education to enable clients to engage with RBC through their preferred channel
  • Deliver the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
  • Deliver tailored client experiences to Private Banking clients in person, via email, and over the phone
  • Resolve client concerns at first point of contact in a professional, timely, and accurate manner
  • Maximize the use of technology

Requirements

  • Minimum of 2 to 3 years of banking experience
  • Strong working knowledge of Microsoft Office Suite
  • Proven client service skills
  • Excellent organizational skills
  • Completion of IFC or CSC (nice-to-have)
  • Post-secondary education in Commerce or Business Administration (nice-to-have)

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

OnsiteVancouverCanada

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