Program Manager running Mila Ventures’ Founders in Residence program. Recruiting entrepreneurs, connecting them with AI researchers, and managing partnerships from sourcing to signed matches.
About the role
- Program Manager overseeing change management initiatives while supporting clients in a global pharmaceutical solutions company. Leading project management and service delivery across various departments.
Responsibilities
- Targeted focus on Project Management and Shared Services Support
- Responsible to interface with all levels of Management within the Portfolio for all related change management initiatives
- Oversees the Administrative Team department and all functions therein
- Leads and initiates continuous improvement activities for all 20 therapeutic areas
- Leverages broad account management experience to effectively support clients
- Develops all decks and related collateral for Quarterly Business Reviews (ABRs), Client PMO meeting and Change Management Initiatives
- Responsible for the coordination of all portfolio events and change management activities
- Interfaces with cross-functional departments for service delivery related initiatives and change management
- Oversees associates to ensure their ability to handle calls and provide appropriate customer service, document requirements in the system, and manage follow-up calls
- Assists with quality assurance and quality improvement initiatives; makes recommendations for changes in operations and assists in the execution of these changes
- Produce all project related reporting
- Participate in client meetings; Daily and ongoing client project communications
Requirements
- Minimum University Degree in Business Administration, Science or equivalent experience
- Minimum of 3 years' experience in the pharmaceutical/biotech or healthcare-related industries
- Minimum 2 years’ experience in project or program management
- Minimum 2 years of People management experience
- Advanced knowledge of pharmaceutical distribution industry
- Working knowledge of automated warehouse operating system
- Strong business and financial acumen
- Strong analytical and mathematical skills
- Ability to communicate effectively both orally and in writing
- Effective organizational skills; attention to detail
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior program manager leading complex enterprise projects from initiation through completion. Coordinating cross - functional teams, budgets, stakeholders, and AI - enabled workflow automation.
Senior Design Program Manager scaling AI - enabled design operations at Instacart, a grocery - delivery company. Driving design systems, tooling, vendors, and cross - functional programs across product teams.
Senior Program Manager improving Dropbox’s distributed employee experience through AI, tools, and knowledge management. Leading research, experiments, and cross - functional programs that improve technology adoption and effectiveness.
Senior Program Manager delivering complex programs and operational initiatives for Social Innovation Canada, a national charitable organization. Coordinating governance, budgets, risks, reporting, and cross - functional execution remotely.
Senior Program Manager delivering client programs for DNAstack’s precision medicine and biomedical data - sharing software. Coordinating cross - functional teams, budgets, contracts, and executive stakeholders.
Program Manager leading workforce development programs for ICTC, Canada's digital - economy nonprofit. Managing budgets, partners, employers, reporting, and cross - functional delivery across Ontario.
Program Manager leading complex transmission, substation, and distribution project portfolios for Qualus, a power infrastructure solutions firm. Owning delivery, financial performance, risk, quality, contracts, and client outcomes.
Program Manager leading complex transmission, substation, and distribution project portfolios for Qualus. Owning delivery, financial performance, risk, contracts, and client outcomes.
Senior Program Manager shaping Thumbtack’s vendor strategy and scaled service operations. Building governance, measurement, and automation for a home - services platform.