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About the role

  • Bilingual Contract Administrator supporting advisor contracting, licensing, and business transfers for a Canadian insurance organization. Reviewing requirements, maintaining records, and ensuring regulatory compliance remotely.

Responsibilities

  • Review contracting requirements and process new advisor requests within multiple systems
  • Review licensing requirements in accordance with advisor contracting and provincial regulations
  • Complete research and facilitate the movement of business between advisors
  • Perform ongoing administrative maintenance for contracted advisors
  • Ensure all processes comply with company policies, compliance standards, and regulatory requirements
  • Communicate with internal and external partners using strong bilingual verbal and written communication skills
  • Work effectively under pressure while managing high volumes and meeting expected service level agreements
  • Demonstrate strong organizational and priority management skills with close attention to detail
  • Provide excellent customer service and relationship management

Requirements

  • Experience and/or knowledge in the insurance industry
  • Experience with Microsoft Excel
  • Familiarity with complex distribution systems or an aptitude to learn new software
  • Fluent in English and French
  • Ability to work effectively under pressure while handling high volumes and meeting expected SLAs
  • Strong organizational and priority management skills with close attention to detail
  • Excellent customer service and relationship management skills
  • Ability to collaborate and support a team environment with minimal supervision
  • Ability to build interpersonal relationships virtually and self-manage in a remote work environment

Benefits

  • 4-month contract with the potential for permanent employment
  • Full-time position: 37.50 hours per week
  • Monday to Friday, 8:00 am to 4:00 pm
  • Possible shift to 9:00 am to 5:00 pm after training
  • Flexibility of remote work
  • Hybrid work is available but not required

Job type

Contract

Experience level

Mid levelSenior

Salary

CA$25 - CA$28 per hour

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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