Bilingual Contract Administrator supporting advisor contracting, licensing, and business transfers for a Canadian insurance organization. Reviewing requirements, maintaining records, and ensuring regulatory compliance remotely.
Responsibilities
Review contracting requirements and process new advisor requests within multiple systems
Review licensing requirements in accordance with advisor contracting and provincial regulations
Complete research and facilitate the movement of business between advisors
Perform ongoing administrative maintenance for contracted advisors
Ensure all processes comply with company policies, compliance standards, and regulatory requirements
Communicate with internal and external partners using strong bilingual verbal and written communication skills
Work effectively under pressure while managing high volumes and meeting expected service level agreements
Demonstrate strong organizational and priority management skills with close attention to detail
Provide excellent customer service and relationship management
Requirements
Experience and/or knowledge in the insurance industry
Experience with Microsoft Excel
Familiarity with complex distribution systems or an aptitude to learn new software
Fluent in English and French
Ability to work effectively under pressure while handling high volumes and meeting expected SLAs
Strong organizational and priority management skills with close attention to detail
Excellent customer service and relationship management skills
Ability to collaborate and support a team environment with minimal supervision
Ability to build interpersonal relationships virtually and self-manage in a remote work environment
Benefits
4-month contract with the potential for permanent employment
Full-time position: 37.50 hours per week
Monday to Friday, 8:00 am to 4:00 pm
Possible shift to 9:00 am to 5:00 pm after training
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