Technical Solutions Manager leading CIRA's Cyber - DNS team to enhance Canada's cybersecurity and DNS infrastructure. Coaching and overseeing service delivery for key clients and stakeholders.
About the role
- Solutions Architect joining Red Hat Sales team to support enterprise customers, solving problems and designing solutions. Collaborating with Sales and technical delivery teams in a remote role.
Responsibilities
- Support the Sales team with recommendations for development and implementation of complex offerings and solutions to achieve sales quotas
- Collaborate with the account team in working toward the shared sales quota goals (product and services) while maintaining good relationships with existing and prospective customers
- Prepare detailed specifications of our offerings and implement customer installation plans
- Design solutions based on customer requirements and create and deliver solid business cases
- Design value-driven architectures and present the application and ROI of our technologies
- Deliver compelling recommendations and quality solutions that result in the closing of new sales
- Use your skills as a technical solutions expert and your understanding of industry best practices to deliver timely results to customers that satisfy their expectations
- Share knowledge and findings to allow team members to learn from your successes and mistakes
Requirements
- 5+ years of experience as a sales engineer, consultant, IT architect, or an equivalent role within enterprise accounts
- Ability to interpret customer business and technical needs
- Understanding of complex enterprise solutions and architectures
- Excellent presentation, communication, and documentation skills
- Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
- Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL), provisioning and patch management solutions like Red Hat Satellite, and configuration management technologies like Red Hat Ansible Automation, Puppet, or Chef or other related technologies
- Solid knowledge of hybrid cloud infrastructure and management solutions in the market, including Red Hat OpenStack Platform, KVM, VMware vSphere, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
- Knowledge of technologies like clustering, directory services, identity management, SELinux, etc.
- Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
- Knowledge of key technologies in DevOps including Linux containers, container management and security, and continuous integration (CI) and continuous delivery (CD) tooling
- Willingness to travel
- Strong communication skills in English, as this position will interact with many Red Hat teams located outside of Quebec and Canada.
- Bilingual French and English a must
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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