Product Quality Specialist supporting quality, testing, documentation, and commercialization of algal omega - 3 products at Mara Renewables. Collaborating across Quality, Regulatory, Operations, and Commercial teams in hybrid Dartmouth role.
About the role
- CQI Specialist leading quality-improvement initiatives at Peel Region’s long-term care centre. Monitoring care indicators, compliance, surveys, and risk-management strategies to enhance resident experiences.
Responsibilities
- Spearhead the Centre’s CQI program and lead committee meetings focused on performance analytics and quality improvement tools
- Ensure compliance with the Fixing Long Term Care Act and related regulations
- Train and mentor staff on CQI methodologies to foster a culture of continuous improvement
- Monitor quality indicators, identify areas for enhancement, and develop actionable plans based on data analysis
- Coordinate resident and family experience surveys, analyze results, and share insights
- Collaborate across teams to implement best practices and robust risk management strategies
- Prepare detailed reports to maintain compliance with legislative requirements
- Provide person-centered care in an authentic way that is meaningful to residents and their families
Requirements
- University degree in Business Administration, Health Sciences, or a related field
- 3–5 years of experience in performance measurement and research methodologies
- Previous experience in a Long-Term Care environment
- Familiarity with the Fixing Long Term Care Act, 2021, and Ontario Regulation 246/22 is preferred
- Adult Education experience is a plus
- Expertise in quality improvement methodologies and strong analytical skills
- Knowledge of Process Mapping, Cause and Effect Diagrams, and other CQI techniques
- Excellent verbal and written communication skills
- Ability to build collaborative relationships with interdisciplinary teams, residents, and families
- Ability to manage multiple initiatives, timelines, and deliverables effectively
- Strong organizational skills for accurate documentation and legislative compliance
- Flexibility to adjust strategies based on feedback and changing care-environment needs
- Dedication to enhancing quality of care and resident experiences
- Proficiency in Microsoft Office applications
- Successful candidate must pay associated costs for a Vulnerable Sector Check and TB Skin Testing
Benefits
- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
- Automatic enrolment into OMERS pension plan (where applicable)
- Accrue Vacation on a monthly basis starting at 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources
- Accommodation throughout the recruitment process, upon request
- Accessible formats and communication supports available
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