About the role

Technical specialist optimizing precast refractory solutions for RHI Magnesita’s North American industrial customers. Supporting field assessments, manufacturing, trials, product development, and sustainability initiatives.

Responsibilities

Serve as a technical expert supporting the development, implementation, and optimization of precast refractory solutions for customers across North America.
Partner with Sales teams to understand customer requirements and recommend precast refractory solutions.
Conduct field measurements and assessments to support mold design and fabrication activities.
Support manufacturing processes related to the production of precast refractory components.
Coordinate and monitor product trials at customer sites to evaluate performance and gather feedback.
Identify opportunities to improve product performance, manufacturing efficiency, and customer processes.
Document, analyze, and communicate product quality and performance results to customers and internal stakeholders.
Collaborate with R&D on new product development initiatives and continuous improvement projects.
Support Operations with product footprint strategies, manufacturing transfers, and implementation activities.
Partner with Recycling teams to advance sustainability objectives and circular economy initiatives.
Provide hands-on technical support in customer and manufacturing environments while maintaining compliance with safety standards and OSHA regulations.

Bachelor's degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or a related technical field preferred.
Relevant industry experience may be considered in lieu of a degree.
5+ years of experience in refractories, steelmaking, heavy machinery, or a related industrial environment.
Knowledge of refractory materials, applications, and steelmaking practices.
Mechanical aptitude with the ability to support equipment such as mixers, gunning machines, and related systems.
Strong analytical and problem-solving skills with a continuous improvement mindset.
Excellent verbal and written communication skills, including the ability to present technical information to diverse audiences.
Advanced Microsoft 365 skills; SAP experience is a plus.
Strong organizational skills, self-motivation, and the ability to work independently and collaboratively across functions.
Willingness and ability to travel extensively (75%+) throughout North America.
Ability to maintain compliance with safety standards and OSHA regulations.

Comprehensive Benefits Package – Including medical, dental, vision, life insurance, and disability coverage.
401(k) Retirement Plan – With company matching to help you plan for your future.
Paid Time Off
Mileage reimbursement and paid travel, meals and accommodations
Training & Development – Access to learning resources and career development programs.
Inclusive Work Environment – A culture that values diversity, safety, and collaboration.