Solution Engineer at Salesforce collaborating with clients on innovative marketing strategies. Driving business performance and delivering technology solutions within strategic accounts in Montreal.
Responsibilities
Align innovative digital marketing strategies to technology solutions within key strategic accounts.
Partner with clients and collaborate with internal team members and C-level client contacts.
Drive consensus on multi-product technology solutions across Salesforce product lines.
Work on business development, operations, and IT strategies.
Assume the role of trusted advisor for driving innovative solutions while improving business performance.
Take ambiguous and complex business problems,
Define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.
Present and evaluate solution options, and drive consensus among key stakeholders.
Demonstrate how connected experiences come to life with The Salesforce Marketing Cloud.
Delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long-term IT roadmaps.
Requirements
B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
Fluency in both French and English
Minimum 3 years of experience in pre-sales consulting focused exclusively on the digital space
Previous experience as a Solutions Engineer or other Customer Facing Role preferred
Experience with Pardot, Exact Target, or similar marketing technology preferred
Excellent communication and presentation skills
Demonstrated success driving organizational change within client organizations
Past experience in organizational design consulting, process design and optimization, digital governance, and team dynamics a strong plus
Ability to work with a broad team across multiple disciplines
Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment
Strong understanding of user research, user-centered design principles and online consumer behavior
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