Credit risk specialist analyzing and managing commercial mortgage exposures at Manulife, an international financial services provider. Supporting underwriting, workouts, portfolio monitoring, and senior credit decisions.
About the role
- IT Delivery & Reporting Lead ensuring technology aligns with business needs at The Salvation Army. Analyzing data flows and driving optimization through reporting and insights to support decision-making.
Responsibilities
- Supports business decision-making by analyzing data requirements and recommending technology and process improvements
- Develops key performance indicators and measurement frameworks to track and enhance organizational performance
- Monitors reporting services to ensure accuracy, timeliness, and reliability of operational and financial data
- Produces detailed queries and reports to provide insights into portfolios, programs, expenses, and risk positions
- Evaluates business processes to identify gaps, anticipate needs, and implement effective solutions that drive efficiency
- Collaborates with cross-functional teams and stakeholders to communicate insights, develop solutions, and align on business priorities
- Advises stakeholders by translating complex data into actionable insights and supporting planning, budgeting, and strategic initiatives
- Administers procurement and financial controls by managing contracts, tracking spend commitments and ensuring compliance with governance frameworks
- Maintains the IT contracting, procurement and invoice approval framework, operating the interim controls established in the absence of a dedicated procurement system.
Requirements
- Bachelor's degree in Business Studies, Business Administration, Finance/Accounting Management, Information Technology or relevant graduate qualifications including CBAP certification
- Six Sigma / Lean certification is an asset
- 7 – 10 years hands on experience performing business support and analysis functions in complex organizations
- Applies knowledge of operational and capital expense planning, IT operations, and analytical tools to support data-driven decisions
- Communicates complex problems and solutions clearly and pragmatically to diverse audiences
- Documents business processes, procedures, and requirements in a clear and structured manner to ensure understanding and consistency
- Builds strong, trust-based relationships with stakeholders and project sponsors to support collaboration and alignment
- Prioritizes and manages workload effectively to meet deadlines while contributing within a team environment
- Demonstrates integrity, professionalism, and a proactive, solution-focused mindset while maintaining confidentiality and ethical standards.
Benefits
- Health and dental benefits
- Paid vacation and sick time
- RRSP contributions
- Flexibility at work
- Professional development opportunities
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