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About the role

  • IT Delivery & Reporting Lead ensuring technology aligns with business needs at The Salvation Army. Analyzing data flows and driving optimization through reporting and insights to support decision-making.

Responsibilities

  • Supports business decision-making by analyzing data requirements and recommending technology and process improvements
  • Develops key performance indicators and measurement frameworks to track and enhance organizational performance
  • Monitors reporting services to ensure accuracy, timeliness, and reliability of operational and financial data
  • Produces detailed queries and reports to provide insights into portfolios, programs, expenses, and risk positions
  • Evaluates business processes to identify gaps, anticipate needs, and implement effective solutions that drive efficiency
  • Collaborates with cross-functional teams and stakeholders to communicate insights, develop solutions, and align on business priorities
  • Advises stakeholders by translating complex data into actionable insights and supporting planning, budgeting, and strategic initiatives
  • Administers procurement and financial controls by managing contracts, tracking spend commitments and ensuring compliance with governance frameworks
  • Maintains the IT contracting, procurement and invoice approval framework, operating the interim controls established in the absence of a dedicated procurement system.

Requirements

  • Bachelor's degree in Business Studies, Business Administration, Finance/Accounting Management, Information Technology or relevant graduate qualifications including CBAP certification
  • Six Sigma / Lean certification is an asset
  • 7 – 10 years hands on experience performing business support and analysis functions in complex organizations
  • Applies knowledge of operational and capital expense planning, IT operations, and analytical tools to support data-driven decisions
  • Communicates complex problems and solutions clearly and pragmatically to diverse audiences
  • Documents business processes, procedures, and requirements in a clear and structured manner to ensure understanding and consistency
  • Builds strong, trust-based relationships with stakeholders and project sponsors to support collaboration and alignment
  • Prioritizes and manages workload effectively to meet deadlines while contributing within a team environment
  • Demonstrates integrity, professionalism, and a proactive, solution-focused mindset while maintaining confidentiality and ethical standards.

Benefits

  • Health and dental benefits
  • Paid vacation and sick time
  • RRSP contributions
  • Flexibility at work
  • Professional development opportunities

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$85,322 - CA$106,642 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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