Business Technology Engineer II at Samsara managing identity infrastructure including Okta and Google Workspace. Focused on automation, compliance, and team support in a remote capacity from Canada.
Responsibilities
Own, maintain, and optimize Samsara's Okta environments (commercial and StateRAMP/FedRAMP), including SSO integrations, group management, Okta Workflows automation, and access policy governance.
Design, build, and support integrations and automations using Workato, including ownership of the OWL-IT IT Genie platform — Samsara's AI-powered IT service delivery and provisioning system.
Administer and support Google Workspace, including Marketplace app management, group and OU configuration, offboarding automation, and service account governance.
Lead and contribute to Identity & Access Management initiatives including birthright provisioning, role-based access controls, Saviynt RBAC, and access lifecycle automation.
Be the primary IT engineering SME for StateRAMP/FedRAMP IT controls — scoping, implementing, documenting, and gathering evidence to satisfy compliance requirements.
Provide Tier 3 escalation support for complex, sensitive, and security-related IT incidents, including SCIM, provisioning failures, and authentication issues across identity-integrated systems.
Build and maintain clear documentation including runbooks, architecture diagrams, access policies, and business process flows in Confluence.
Partner with Security, GRC, and cross-functional IT teams to strengthen the security posture of Samsara's identity and access management infrastructure.
Research, assess, and incorporate new vendors and technologies into the IT stack, including evaluating automation opportunities with tools like Workato One, Vertex AI, and Gemini Enterprise.
Mentor teammates and help elevate the technical capabilities of the broader IT Engineering team.
Champion, role model, and embed Samsara's cultural principles as we scale globally and across new offices.
Requirements
A Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience).
5+ years of experience in an IT Systems Engineering role with a minimum of 3+ years of hands-on experience with Okta, including SSO configuration, provisioning, group rules, Okta Workflows, and ITGC/SOX-compliant access controls.
Demonstrated experience building and maintaining automation using Workato or similar iPaaS platforms.
Proficiency working with REST APIs (Python preferred) for integration and automation development.
Demonstrated experience administering Google Workspace
Experience implementing and supporting an Identity & Access Management solution in a corporate environment.
Solid fundamentals in IT security, corporate systems, and compliance, with experience contributing to audit-ready processes and controls documentation.
Ability to work cross-functionally and lead technical work autonomously across functions and with stakeholders at all levels.
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