Senior Software Developer at Smile Digital Health improving healthcare data platforms. Leading investigations and delivering solutions for complex client-reported issues with cross-functional collaboration.
Responsibilities
Lead the investigation and resolution of complex production issues impacting healthcare clients.
Working with Tier 1 and Tier 2 support teams to diagnose and correct issues raised in customer incidents.
Analyzing solutions to ensure that they will be interoperable, performant and maintainable.
Escalate high risk and complex client issues to leaders, as appropriate.
Diagnose and resolve complex, high-priority production escalations that require deep code-level analysis and database inspection.
Design, implement, and maintain scalable, reliable, and maintainable software solutions within the Smile Digital Health platform.
Drive root cause analysis efforts and implement long-term corrective actions to reduce recurring issues.
Identify root causes of systemic software regressions, develop robust code patches, and coordinate with DevOps for hotfix deployments.
Provide technical leadership during incident response, troubleshooting, and high-priority client escalations.
Review, optimize, and refactor existing systems with a focus on performance, resiliency, and maintainability.
Conduct thorough code reviews and forensic log analysis to isolate intermittent or hard-to-reproduce bugs.
Participate in code reviews, ensuring adherence to engineering best practices and coding standards.
Requirements
6+ years of professional software development experience. Experience in the healthcare and/or technology industry, preferred.
Post-secondary education in Computer Science, Engineering, Mathematics, or a related field, and/or equivalent working experience.
Demonstrated experience and expertise with Java, Spring, SQL, Git, and distributed systems.
Proven experience troubleshooting and resolving critical issues in complex production environments.
Strong client relationship building skills and abilities to understand client objectives and goals, complex challenges and provide a clear path to resolution.
Strong understanding of software architecture, design patterns, scalability, and maintainability principles.
Experience leading technical initiatives and driving projects from requirements through delivery.
Ability to analyze ambiguous problems, assess risk, and make sound technical decisions independently.
Strong experience with debugging, observability, logging, and monitoring tools.
Excellent communication and collaboration skills, with the ability to collaborate effectively across technical and non-technical teams.
Demonstrated mentorship and technical leadership experience.
Experience working in healthcare technology, HL7, or FHIR is considered an asset.
Benefits
Remote Work Environment
Flexible Time Away From Work Policy including PTO, Personal and Sick Days
Application Software Developer helping design high - quality Android software for Ford's Electric Vehicles team. Collaborating within an agile team and maintaining navigation applications across in - vehicle displays.
Software Developer at Binary Stream responsible for developing Business Central extensions and software solutions. Collaborating with teams to ensure high - quality delivery of Microsoft Dynamics ERP solutions.
Software Development Engineer at Autodesk building education - focused product experiences. Collaborating across disciplines to support teaching and learning through innovative software solutions.
Technical Lead Engineer for Embedded Software Development supporting GE Vernova’s BWRX - 300 Small Module Reactor. Leading software engineering team and managing project delivery in a regulated industry.
Full - stack developer working on Bandsintown's tools used by the music industry. Collaborate with product and design to deliver user - facing features quickly and efficiently.
Principal Embedded Software Engineer at GE Vernova leading embedded system modernization and development. Collaborating across global teams to enhance reliability and agility in power system solutions.
Senior Software Engineer for Brink POS software development at PAR Technology Corporation. Leading design and implementation with advanced technical solutions in a collaborative environment.
Principal Embedded Software Engineer providing technical leadership and architecture guidance for real - time embedded systems at GE Vernova. Focused on modernizing grid - edge devices and improving lifecycle agility.
Senior Software Engineer driving innovation and resilience on Samsara's IAM platform, securing access for millions of users and protecting critical data.
Senior Software Engineer at Tether designing scalable backend systems for blockchain infrastructure. Collaborate globally on mission - critical financial products and tokenized assets development.