Mining Parts Advisor coordinating parts sales, technical support, orders, and logistics for Liebherr Canada’s mining equipment customers. Supporting mine - site deliveries, warehouses, and service teams.
About the role
- Solution Advisor co-op supporting enterprise software demonstrations, customer engagements, and pre-sales activities. Gathering requirements and designing solution concepts with sales, product, and technology teams.
Responsibilities
- Deliver product demonstrations using established scripts and presentation materials
- Support sales and business development teams throughout the customer engagement process
- Assist with scheduling and coordinating customer demonstrations and follow-up activities
- Participate in customer meetings, workshops, and solution discovery sessions
- Conduct customer presentations tailored to business needs and requirements
- Support partner enablement activities during customer opportunities, demos, and tender processes
- Help maintain and update sales pipeline information
- Gather and document business and technical requirements
- Assist in developing BRDs, process flows, system designs, and sequence diagrams
- Capture user stories and support solution definition activities
- Design low-fidelity prototypes and participate in solution validation exercises
- Support end-to-end testing of business scenarios and application workflows
- Learn and understand the company’s products, services, and value propositions
- Prepare responses to RFPs, RFIs, and tender documents
- Create training materials, reports, presentations, and customer-facing documentation
- Take meeting notes, track action items, and support project follow-up activities
- Contribute to marketing content, product collateral, and company communications
- Communicate customer feedback to product and development teams
- Collaborate with sales, product, technical, and customer success teams
- Build relationships with customers, partners, business stakeholders, and project teams
- Support customer projects and other initiatives as assigned
- Participate in team meetings, brainstorming sessions, and strategic planning activities
Requirements
- Currently pursuing or recently completed a Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or a related field
- Strong verbal and written communication skills
- Excellent presentation and interpersonal skills
- Strong analytical thinking and problem-solving abilities
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Proficiency with Microsoft Office applications, including PowerPoint, Word, and Excel
- Entry-level experience requirement
Benefits
- Hands-on experience in enterprise software consulting and pre-sales
- Exposure to customer-facing presentations and solution demonstrations
- Experience gathering business requirements and designing solution concepts
- Mentorship from experienced professionals across sales, product, and technology teams
- Practical knowledge of cloud technologies and enterprise software platforms
- Opportunity to develop presentation, consulting, and stakeholder management skills
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