Telephony Engineer managing Five9 Contact Center solutions. Designing and optimizing telephony infrastructure for healthcare organizations with a focus on exceptional customer experience.
About the role
- Principal Software Developer leading AI integration for event-driven architecture at Solace. Collaborating with teams to architect solutions that blend AI technologies with core products.
Responsibilities
- Architect for Scale: Design and implement robust, maintainable architectures for agentic AI applications
- Own Delivery End-to-End: Drive complex features and initiatives through every SDLC phase
- Build Production-Grade Software: Develop high-quality backend services and web frontends
- Lead Technically: Mentor engineers, conduct meaningful code reviews, establish best practices
- Bridge Product and Engineering: Collaborate with PMs, designers, and stakeholders
- Raise the Quality Bar: Champion testing strategies, CI/CD, and observability practices
- Stay Sharp: Actively track emerging technologies and bring relevant ideas back to improve the platform and team practices.
Requirements
- 10+ Years of Delivery: A real history of taking complex software from concept to production
- Technical Depth: Expert-level fluency in Python, Java, or equivalent, plus strong command of modern web technologies (TypeScript/JavaScript, React or similar, HTML/CSS)
- Architectural Experience: Deep comfort designing scalable, distributed systems and microservices
- Leadership Track Record: Experience leading technical teams
- Integration Know-How: Hands-on experience with API design, event-driven architectures, and message brokers
- Cloud & DevOps Fluency: Practical experience with AWS, Azure, or GCP; containerization with Docker/Kubernetes; and CI/CD pipeline ownership
- Communication That Lands: Strong written and verbal communication.
- Quality Commitment: A genuine standard for code quality, testing, and documentation.
Benefits
- Hybrid-first
- Flexibility is built into how we work
- Growth mindset - Training programs to help you level up
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