Head of Product owning Mercury’s personal banking strategy, product organization, and business performance. Driving consumer growth, AI - led experiences, and trusted banking features.
About the role
- Product Owner managing sales and solution design for SpryPoint's cloud-native utility software. Collaborating with sales and technical teams to define requirements and deliverables.
Responsibilities
- Engage during RFP responses, sales pursuits, and the Solution Design and BRD work that defines what we deliver
- Lead customer-facing Solution Design and BRD sessions, defining the work to be done before it becomes contractual scope
- Highlight risks
- Retrieve and translate customer needs into work Product Owners can plan
- Engage the right specialists for each engagement
- Push back on commitments that aren't feasible
- Author or co-author SOW solution language for enhancements and integrations
Requirements
- 3+ years as a Product Owner, Solution Consultant, or equivalent role (BA with PO scope, Technical Product Manager, Pre-Sales Engineer) in B2B, with personal experience producing Solution Design documents and BRDs
- Experience operating across both Product and Sales/Pre-Sales contexts
- Demonstrated experience leading Solution Design or discovery sessions with external clients
- Comfortable orchestrating cross-functional work
- Estimation discipline
- Strong written communication
- Strong facilitation
- Comfortable with ambiguity
- Risk identification
- Fluent in Jira and Confluence; active use of modern AI tooling in your workflow
Benefits
- Health, dental, vision, and life insurance from day one
- Generous PTO and unlimited sick days
- RRSP (Canada) and 401k (US) matching programs
- $2,500 annual development fund, tuition assistance, and Book Bounty program
- Annual company events and team offsites that bring us together
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