About the role

Senior UX Designer leading design for SpryCIS, an enterprise utility billing system at SpryPoint. Collaborating in triads with product owners and engineers to deliver intuitive user experiences.

Responsibilities

Lead design across your SpryCIS squads alongside a Staff Designer, helping build a shared design practice in a product area that's ready for it.
Collaborate with your product and engineering partners in a triad. Advocate for the user, build real relationships, and help the people around you make better decisions because design is in the room.
Translate complex workflows and product requirements into experiences that feel clear and obvious. These are people doing demanding, real-world jobs, and the design should make that easier.
Bring visual craft to CIS. Use typography, hierarchy, and considered use of space to make complex information easier to read and act on.
Run user research and usability testing to get close to how utility professionals actually work, then let that shape the design.
Produce wireframes, user flows, and prototypes that make your thinking visible and easy for product and engineering to build from.
Engage in design critiques, share what you’re learning, and push back when something isn’t right. You're part of a team that cares about craft and making each other better.

4+ years of UX design experience and a portfolio that shows your thinking. Bonus if some of that work is in enterprise SaaS, workflow-heavy, or data-dense environments.
You care about visual craft and it shows in your work. You know a beautiful interface is also a more usable one, and your portfolio demonstrates that in functional software, not just polished consumer apps.
You've led design on a product area, not just worked within it. You own the process and the output.
Comfortable working in a triad with product and engineering. You can influence without always having the authority, negotiate when priorities conflict, and get teams that haven't worked closely with design before on your side.
You share what you know and you bring people along. Mentoring junior designers comes naturally to you.
You use data: usage patterns, analytics, customer feedback. You know how to let the numbers inform your decisions and back up your thinking.
Proficiency in Figma and other design and prototyping tools.
Solid understanding of interaction design and information architecture, particularly in complex, task-heavy interfaces.
Bonus: You're curious about AI and interested in how it could change how we design.

Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
Comprehensive compensation package that grows with you
MacBook + $800 to create your ideal home workspace
Health, dental, vision, and life insurance from day one
Generous PTO and unlimited sick days
RRSP (Canada) and 401k (US) matching programs
$2,500 annual development fund, tuition assistance, and Book Bounty program
Annual company events and team offsites that bring us together