Retail Store Associate providing customer service at Marshalls stores in Canada. Engaging with customers and performing various store tasks to ensure a positive shopping experience.
About the role
- Senior Associate managing investor services for Hedge/Private Equity funds in a hybrid role. Responsible for investor communication, transaction processing, and compliance with AML requirements.
Responsibilities
- Act as main contact for fund investors and managers via email and telephone correspondence.
- Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
- Communicate pending transactions to fund management as required.
- Prepare and validate investor statements to fund accounting information.
- Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
- Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
- Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
- Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
- Comply with department policies and procedures for processing of above activities.
- Participate in system and process enhancement.
- Perform other related duties as assigned by department management.
Requirements
- Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
- Undergraduate degree or equivalent experience
- Advanced knowledge of Microsoft Office product suite, specifically Excel
- Knowledge of Anti-Money Laundering and KYC procedures is a plus
- Overtime may be required to meet Client and Department deliverables
- Strong Communication skills both oral and written
- Excellent interpersonal skills and customer service orientation
- Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change
Benefits
- Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
- RRSP Matching Program, Professional Development Reimbursement
- Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Discounts on fitness clubs, travel and more!
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