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About the role

  • Technical application specialist supporting S&C’s electrical grid protection products and customers. Preparing proposals, coordinating orders, and applying medium-voltage protection engineering.

Responsibilities

  • Interpret customer specifications and single-line diagrams for transmission and distribution systems
  • Provide technical responses to customers and district managers regarding S&C protection devices
  • Review Canadian utility conditions-of-service documents for service entrance equipment requirements
  • Provide pre-sales support and develop customer solutions
  • Liaise with Product Engineers, Power System Services Engineers, Order Management, and Sales Engineers
  • Respond to internal and external clients by telephone, written communication, or in person
  • Prepare technical proposals, including products, services, and pricing strategies
  • Coordinate project requirements from order entry through shipping
  • Review customer approval drawings and follow up on design change requests
  • Perform electrical and protection engineering calculations, including available fault current analysis and fuse curve coordination
  • Participate in customer site visits and meetings
  • Learn and recommend medium-voltage protection for substation transformers, buses, and feeders
  • Serve as a main contact for customers and district managers and support team members with product knowledge and procedures

Requirements

  • Bachelor’s degree in Electrical Engineering or Power Systems Engineering
  • 1-3 years’ practical experience in application engineering systems or technical sales support is preferred
  • Knowledge of Electrical Power Distribution, Generation and Transmission
  • Understanding of power system protection & control applications for medium and/or high voltage electrical distribution
  • Knowledge of electrical standards for electrical equipment – CSA, ANSI, IEEE
  • Working knowledge of Citrix, AutoCAD, Microstation, Oracle EBS, and SalesForce are an asset
  • Ability to comprehend electric schematic drawings and specifications
  • Excellent communication, problem solving, time management, and organization skills
  • Ability to perform complex problem solving and evaluate alternatives independently and collaboratively
  • Ability to lift, move, or use objects or equipment up to 20 lbs

Benefits

  • Annual incentive plan with a target bonus of 5% of annual base earnings
  • Pension Plan
  • Flexible Benefit Options
  • Medical 100% paid by S&C
  • Paid Holiday Shutdown
  • Summer Hours
  • Seniority Recognition Program
  • Employee Assistance Program
  • Safe and fun working environment
  • Access to Spark LMS internal learning platform
  • Growth opportunities and talent-development programs

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$60,100 - CA$79,627 per year

Degree requirement

Bachelor's Degree

Tech skills

CitrixOracle

Location requirements

HybridTorontoCanada

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