AV Technician delivering live, virtual, hybrid, and broadcast events for Sun Life’s financial - services business. Operating AV systems and troubleshooting production technology in Toronto.
About the role
- AV Technician delivering audiovisual, virtual, hybrid, and broadcast events for Sun Life’s financial services business. Operating event technology and troubleshooting live production services in Toronto.
Responsibilities
- Support AV and production service delivery for live in-person, virtual, hybrid, and broadcast corporate meetings and events
- Guide business partners on technical service selection for events using virtual platforms and internal conference centres
- Deliver high-quality audiovisual services for on-site and virtual events for business groups and senior leadership teams
- Operate audio equipment including digital mixers and wireless microphones
- Operate video equipment including projectors, switchers, video conferencing units, cameras, and various sources
- Operate studio and theatrical lighting, staging, and rigging
- Deliver streamed live and recorded virtual events across a wide range of platforms
- Support hybrid events with simultaneous live and in-person components
- Plan with business partners and recommend virtual platforms, audiovisual solutions, staging solutions, rehearsals, and event delivery approaches
- Operate virtual event platforms, broadcast and video equipment and integrations, multi-channel systems, and video editing capabilities
- Troubleshoot technical problems and late-breaking customer needs
- Complete event reporting, equipment and inventory resourcing tasks to department standards
- Follow company policies and industry best practices before, during, and after events
- Contribute to continuous process improvement
- Collaborate with technician, Producing, Multimedia, and Operations teams
Requirements
- 2+ years of technical expertise in a corporate event environment, producing experiences for online and in-person corporate audiences
- Well-accomplished event technician with troubleshooting experience under pressure and knowledge of a wide range of media, platforms, and venues
- Experience collaborating closely with event planning and multimedia teams
- Experience leading partners, suppliers, and teams to deliver high-quality work
- Initiative and confidence in abilities and decision-making
- Track record in fast-paced, deadline-driven, high-volume, and live production environments
- Exceptional attention to detail
- Passion for corporate event experiences and current trends and techniques
- Knowledge of industry-related equipment, systems, and terminology
- Knowledge of AV and broadcast systems, including video conference hardware and software endpoints, hardware and software video switchers such as Blackmagic ATEMs and Vmix, and virtual event platforms
- Expertise in MS Office Suite and Adobe Creative Suite
- Ability to adapt to and learn a wide range of production systems, equipment, platforms, and integrations
- Ability to build strong business relationships and negotiate and resolve issues effectively
- Adaptability, resilience, and comfort with ambiguity
- Industry certifications are an asset
- Involvement in industry-related associations is preferred/considered an asset
Benefits
- A friendly, collaborative, and inclusive culture
- An environment of continuous learning and improvement
- The opportunity to move along a variety of career paths with amazing networking potential
- Hybrid organization offering employees the choice and flexibility to work from both the office and virtually based on business, Client, and employee needs
- Various incentive plans for eligible Sun Life employees, with payment discretionary and subject to individual and company performance
- Accommodation available in the application process for persons with disabilities
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Degree requirement
No Education Requirement
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