About the role

Quality Assurance Engineer validating applications at Super.com to ensure quality in customer experiences. Collaborating with Agile teams to implement test strategies and enhance product quality.

Responsibilities

Leverage existing test infrastructure and product documentation to build and maintain our manual test library.
Build, extend, and maintain test automation and test tools in support of the overall quality engineering mission.
Integrate the use of AI-based tools and processes to maximize value to both manual and automated testing.
Help own product pipeline health.
Move quickly to identify blocking issues and resolve them.
Develop and maintain high-quality documentation for our MATs, our QA tooling, and our quality engineering processes.
Verifying newly developed features meet acceptance criteria and design specifications, are not broken for edge cases, and interact well with existing features.
Seek opportunities to replace manual QA functions with automated coverage.
Partner with the team to identify opportunities to provide tools that can speed-up tasks and/or provide better coverage.
Monitor key quality metrics to verify product quality and identify areas for improvement.
Triage issues and feedback reported by users (both internal users and our customers), identify actionable issues, and drive those issues to remediation.
Ensuring product bugs reported have clear reproduction and acceptance criteria, and ultimately an E2E test after the developer has fixed the issue.
Prioritize bug fixes based on impact severity and frequency (working with PMs / TLs). Maintain a stack ranking of bugs to be worked on
Ensure bug tickets are ready to be worked on (clear reproduction & acceptance criteria).

Strong written and verbal communication skills
Demonstrable experience leveraging AI-based tools for quality engineering functions
Excellent manual testing skills with a superior attention to detail
Strong test design and test planning skills
Highly motivated with a strong sense of ownership
Ability to work independently
Disposed to owning and driving quality within their assigned areas
Highly engaged and inclined to drive quickly for results
Team player who collaborates effectively with different roles including developers, PMs, and designers
Experience working in an Agile team setting
Familiarity with the product life cycle and how QA fits into it
Experience designing, maintaining, and writing automated front-end test cases
Ability to help maintain and extend test automation frameworks
Solid coding skills with Javascript/Typescript, Java, or C#
Ability to teach less technical team members

Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite
We welcome new family additions with generous parental leave and a flexible return-to-work plan